Program Director, Employee Relations

Ladders; United States; Remote; USD 121,000 - 191,000; Full time

Benefits offered by this job

Opportunity to shape a new ER function

High-visibility impact across a large,

Remote work within US

Job summary

Ladders is seeking a Program Director, Employee Relations to build and stand up a new enterprise ER function within a large, multi-faceted organization. Based remotely in the US, you will create processes, standards, and tools to support consistent decision-making across the company.

You will lead investigations, develop training, and analyze workforce data to drive proactive decisions. This role offers high visibility and real impact on enterprise-wide employee relations outcomes.

Qualifications

• 10+ years of progressive HR experience with significant Employee Relations leadership in complex organizations.
• Experience building or transforming an Employee Relations function with measurable results.
• Proven ability to conduct complex workplace investigations and manage sensitive employee matters.
• Strong advisory skills for senior leaders on employee decisions that balance legal and business needs.
• Expertise in using Employee Relations data to identify trends and improve issue management processes.
• Experience coaching leaders and HR teams through challenging employee situations.
• Deep knowledge of U.S. employment practices; global experience is a plus.

Responsibilities

• Build and implement the enterprise Employee Relations model with clear processes and standards.
• Lead complex investigations and high-risk employee matters from start to finish.
• Create effective processes for raising, assessing, and resolving employee issues.
• Develop tools and training to enhance leaders' and HR teams' Employee Relations capabilities.
• Analyze workforce data to identify trends and inform proactive decision‑making.
• Collaborate across the enterprise to implement new processes and gather feedback for improvements.
• Balance building future capabilities while addressing current workforce challenges.

Skills

Employee Relations leadership

Investigations

Advisory to senior leaders

Data analytics

Coaching leaders

US employment law

Job description

For our client, we are seeking a Program Director, Employee Relations to join the team of a leader in the Manufacturing & Automotive space.

This role will shape and stand up a new enterprise Employee Relations function, creating the processes, standards, and tools needed to support consistent decision-making across the organization. The position will partner closely with HR, Legal, and business leaders to address complex employee matters, strengthen leader capability, and improve issue management outcomes. It is a highly visible opportunity to influence how sensitive workplace situations are handled while building long-term ER infrastructure in a large, multi-faceted environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $121,300 – $190,630 annually

Responsibilities

• Build and implement the enterprise Employee Relations model with clear processes and standards
• Lead complex investigations and high-risk employee matters from start to finish
• Create effective processes for raising, assessing, and resolving employee issues
• Develop tools and training to enhance leaders' and HR teams' Employee Relations capabilities
• Analyze workforce data to identify trends and inform proactive decision‑making
• Collaborate across the enterprise to implement new processes and gather feedback for improvements
• Balance building future capabilities while addressing current workforce challenges

Qualifications

• 10+ years of progressive HR experience with significant Employee Relations leadership in complex organizations
• Experience building or transforming an Employee Relations function with measurable results
• Proven ability to conduct complex workplace investigations and manage sensitive employee matters
• Strong advisory skills for senior leaders on employee decisions that balance legal and business needs
• Expertise in using Employee Relations data to identify trends and improve issue management processes
• Experience coaching leaders and HR teams through challenging employee situations
• Deep knowledge of U.S. employment practices; global experience is a plus

Benefits

• Opportunity to shape and build a new Employee Relations function from the ground up
• Direct involvement in high‑stakes employee matters, enhancing hands‑on experience
• Collaboration with HR, Legal, and business leaders to drive impactful change
• Access to a supportive environment focused on improving Employee Relations outcomes
• Potential for significant impact across a large enterprise

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.