Program Director- Career Services

Road to Responsibility; Norwell (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan with Employer Match

DailyPay

Tuition Remission

Job summary

Road to Responsibility in Massachusetts seeks a skilled Career Services Director to lead employment readiness strategies for individuals in CBDS programs. You will supervise staff, coordinate referrals with MRC/DDS, and ensure timely reporting and compliance.

The role emphasizes collaboration with funding agencies, expanding community partnerships, and delivering outcome-based services while adhering to RTR policies and safety protocols.

Qualifications

• Bachelor’s degree preferred but not required.
• Five years’ experience in vocational rehabilitation and two years’ management experience.
• Valid Driver’s License.
• Basic knowledge of Microsoft Word and the internet.
• Need to be flexible with schedule.
• Successful completion of all state and agency mandated training.
• Willingness to authorize a Criminal History Background Check (CORI) and release of information concerning allegations from DPPC/DDS.
• Must be able to perform each essential duty satisfactorily; reasonable accommodations may be made.

Responsibilities

• Oversee the Career Services department and streamline referrals for employment.
• Coordinate referrals and follow up with active cases with Career Specialists.
• Supervise all department staff, including evaluations and mandatory training tracking.
• Facilitate vocational evaluations for individuals with disabilities via SEP sites and community resources.
• Expand business contacts with MRC, DDS, and local schools to meet outcome‑based goals.
• Prepare monthly/quarterly/annual reports per MRC and DDS guidelines.
• Attend mandatory MRC/DDS meetings with prepared data and budget information.

Skills

Vocational rehabilitation

Management experience

Flexible schedule

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Internet

Job description

RTR is offering a $2,500 Sign on Bonus to all New Full Time Hires!

To establish and implement outcome orientated employment strategies that maximize an individual’s readiness for community-based employment. Work in conjunction with various funding agencies and RTR internal team to promote work readiness. Assist the department with job procurement, program development, scheduling and coverage as needed.

Benefits For Full-time Employees

• Health Insurance – numerous plan choices


• Dental Insurance


• Medical and Dependent Care Flexible Spending Accounts


• Free Life Insurance


• Free Long-term Disability Insurance


• Paid Time Off


• 403(b) Retirement Plan with Employer Contribution after 1 Year


• DailyPay – get paid before payday


• Tuition Remission Program


• Tuition Discount Program


• Voluntary Life and Disability


• Employee Assistance Program


• Travel Assistance


• Discount Programs

ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following

• Oversee the Career Services department. This includes referrals for MRC/DDS, SEP sites, and in-house communications, training, and meetings, as they apply to employment, to streamline the process with a goal of competitive employment for individuals attending our CBDS programs and those referred through MRC/DDS.


• Works with Career Specialists on intakes, scheduling and coordinating referrals and follow up with active cases.


• Supervision of all department staff including staff meetings, supervision meetings, annual evaluations, and tracking mandated training.


• Work with Career Specialists to ensure opportunities for individuals with disabilities have the ability to participate in vocational evaluations by way of SEP sites and other community resources.


• Work with employment team members to focus on obtaining outcome-based goals while expanding contacts and business with MRC, DDS and local school systems.


• Track placement referrals and purchase orders, increase business contacts, and assist with interviews and job coaching as needed.


• Responsible for completing all monthly/quarterly/annual reports in accordance with MRC and DDS guidelines.


• Attend all mandatory MRC/DDS meetings with prepared data and budget information.


• Submit department payroll.


• Submit department individual monthly attendance and billing.


• Work with the VP of Day Services and the finance office to adhere and maximize income/revenue goals.


• Adhere to agency safety protocols.


• Provide on-the-job training and supervision to individuals in a 1:1 or group format at community-based, business locations, and OPTS (day program) centers. Any of these sites, including SEP community sites businesses, may be equipped with surveillance cameras and you may be videotaped during your time there.


• Cooperate and interact with co-workers, members, volunteers, and funders in a collaborative, courteous, empathic, and professional manner. Demonstrate willingness and ability to be part of a team effort.


• Perform additional duties, or substitute for others as required. Additional duties may include but are not limited to clearing snow and ice from walkways, vehicles, parking lots, and roads using equipment like shovels and snow blowers while applying deicing agents to ensure safety.


• Adhere to all RTR policies and procedures.


• Develop and provide all services in accordance with RTR’s philosophies including staff and Board beliefs.


• Provide transportation to individuals using their own vehicle and/or agency vehicle.

Qualifications

• Bachelor’s Degree preferred but not required. Five years’ experience in vocational rehabilitation and two years’ management experience.


• Valid Driver’s License.


• Basic knowledge of Microsoft Word and the internet.


• Need to be flexible with schedule.


• Successful completion of all state and agency mandated training.


• Must be willing to authorize a Criminal History Background Check (CORI) and release of information concerning allegations from Disabled Persons Protection Commission (DPPC), Department of Developmental Services (DDS), and other agencies.


• Must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Language Skills

Must be fluent in English and have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with individuals under supervision, employees of the organization, families, and members of the community.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

REASONING ABILITY

Ability to carry out detailed written or oral instructions.