Program Director -4445

ZipRecruiter; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

BronxWorks is seeking a dedicated program supervisor to oversee various components of social services, ensuring quality support for individuals and families. The role involves staff training, budget management, and collaboration with community organizations. Ideal candidates will have strong leadership and communication skills, along with relevant educational qualifications.

Qualifications

• Master's or Bachelor's with supervisory experience and government benefits knowledge.

Responsibilities

• Oversee program components and staff training.
• Supervise contracts and employees.
• Develop budgets and monitor fiscal expenses.

Skills

Communication

Leadership

Organizational Skills

Education

Master's degree

Bachelor's degree

Job description

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people should be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Qualifications (education, professional certifications or licenses, experience)

• Master's degree or bachelor's with supervisory experience and experience assisting individuals access government benefits
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment

Essential Duties and Responsibilities

• Oversee all program components, including staff training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and program-specific components
• Supervise three or more contracts or over 20 employees in the program
• Recruit, train, and supervise assistant directors, coordinators, and direct service staff
• Administer personnel policies and procedures
• Develop regular communication with contract managers for programs supervised, acting as a liaison with funding sources
• Ensure all programs meet contractual goals and reporting requirements
• Monitor program progress and submit all required reports to funding sources, including government and private sources
• Submit internal progress reports to Department Vice President and/or Assistant Executive Director on a monthly basis, or more frequently as required
• Plan and develop budgets, and work with fiscal staff to ensure collection of payments from funding sources is current
• Monitor fiscal expenses and analyze fiscal reports monthly
• Prepare proposals for program development, expansion, and continuation in coordination with the Department Director
• Hold monthly individual supervision meetings with staff and group meetings as necessary
• Act as a link between the administrative office, fiscal department, and program staff
• Monitor staff performance, including performing case reviews and structured observations
• Participate in, and encourage staff involvement in, agency events
• Act as liaison with the community, including the local community district
• Perform additional duties as assigned

Program Specific Responsibilities:

• Secure FDC Credentials within 6 months
• Attend all mandated trainings offered by DYCD and BronxWorks
• Attend community board and other community meetings as needed
• Conduct outreach on behalf of the program and agency
• Provide case management services when staff are short
• Participate and coordinate activities for clients (such as pantry services and educational and recreational services)
• Work weekends and evenings if necessary
• Ensure all contract requirements are being met

Skills/Abilities:

• Strong writing and oral communication skills
• Strong presentation skills and ability to represent the agency at functions and meetings
• Demonstrated leadership and team-building skills
• Ability to collect and analyze client demographics and outcome data
• Excellent organizational and leadership skills
• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods
• Ability to climb five flights of stairs
• Ability to bend and retrieve objects and documents
• Ability to travel within New York City boroughs and adjacent counties via public transportation
• Ability to travel for at least 1 mile within reasonable time and in all weather conditions

Background Information on BronxWorks and Office/Program:

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community.

BronxWorks seeks to build an inclusive organization grounded in respect for all. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all aspects of employment, including recruitment, hiring, compensation, training, promotion, demotion, transfer, layoff, and termination. We value and encourage applications from all qualified applicants regardless of race, creed, ancestry, citizenship, marital status, physical or mental disabilities, medical condition, military and veteran status, or any other characteristic protected by law. If you require reasonable accommodation during the application process, please contact [e-mail].