Program Director

Abound Health; Bellefonte (Centre County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health/dental/wellness coverage

401(k) eligibility after 12 months

Job summary

Abound Health seeks a Program Director to oversee daily operations for Innovations Waiver and State-Funded Services, ensuring quality care, compliance, and staff support across offices.

The role reports to senior leadership and defines the mission, values, and strategic direction. You will lead a multidisciplinary team, manage Medicaid billing, and drive QA, staffing, and outreach initiatives in a dynamic IDD environment.

Qualifications

• Bachelor's degree and 5+ years of IDD management experience.
• Proven ability to lead and mentor a diverse team.
• Excellent communication, time management, and multitasking skills.
• Deep knowledge of Medicaid regulations, ISP implementation, and third-party billing.
• Passion for serving individuals with IDD.
• Flexible, organized, and aligned with Abound Health values.

Responsibilities

• Hire, train, supervise, and evaluate multidisciplinary staff.
• Ensure Medicaid compliance and proper documentation.
• Lead regular team meetings and self-inspections.
• Represent Abound Health at community events.
• Oversee billing, PTO tracking, benefits, and training coordination.
• Implement QA protocols and maintain program docs.
• Support growth initiatives and outreach programs.

Skills

Leadership

Mentoring

Communication

Time management

Multitasking

Education

Bachelor's Degree

Tools

Billing software

ISP Implementation

Job description

Abound Health is seeking a Program Director to join our team supporting services for the intellectually and developmentally disabled (IDD) community. In this leadership role, you will oversee daily operations for Innovations Waiver and State-Funded Services, ensuring quality care, compliance, and staff support across your assigned office(s). You will report directly to senior leadership and play a critical role in defining and reinforcing Abound Health’s mission, vision, and core values.

Key Responsibilities:

• Hire, train, supervise, and evaluate a multidisciplinary team including Assistant Program Directors, Qualified Professionals (QPs), Associate Professionals (APs), and Office Managers.
• Conduct staff disciplinary actions, ensuring all documentation meets Medicaid requirements.
• Lead regular team meetings and quarterly self-inspections/peer reviews.
• Ensure HIPAA compliance and maintain adherence to Abound Health and National Accreditation policies.
• Represent Abound Health at community events, provider fairs, and council meetings.
• Oversee incident report investigations and timely submissions to relevant authorities.
• Supervise all administrative functions including billing, PTO tracking, employee benefits, and training coordination.
• Implement and monitor quality assurance protocols.
• Maintain Medicaid billing, employee onboarding/offboarding, and training program documentation.
• Support growth initiatives, internal events, and outreach programs.

Qualifications:

• Bachelor's Degree and at least 5 years of management experience in the IDD field.
• Demonstrated ability to lead and mentor a diverse team.
• Excellent communication, time management, and multitasking skills.
• Deep understanding of Medicaid regulations, ISP Implementation, and third-party billing.
• Passion for serving individuals with intellectual and developmental disabilities.
• Must be flexible, organized, and aligned with Abound Health’s values and mission.

Compensation & Benefits:

The target base salary range for this full-time, salaried position is based on experience and qualifications. Base pay is determined by factors such as location, experience, job-related skills, and relevant training. Total compensation includes a comprehensive benefits package, competitive health/dental/wellness coverage (beginning on your 60th day), and 401(k) eligibility after 12 months. Contact your Talent Acquisition Partner for more information.

Equal Employment Opportunity:

Abound Health is an equal opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity/expression, veteran status, disability, or any other legally protected characteristic.