Program Data Specialist (FT, Temporary)

Masa; New York (NY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

In-person role at South Bronx office

Competitive hourly rate

Job summary

Masa in the South Bronx seeks a Program Data Specialist to ensure accurate data collection and reporting for the Pro Se Plus Project and Language Justice Program. The role involves assessing data needs, improving tracking systems, and supporting timely reporting to funders.

The ideal candidate has a passion for immigrant justice, enjoys spreadsheets, and is highly detail oriented. This full-time position through 6/30/27 is in-person at Masa's South Bronx offices.

Qualifications

• 3+ years experience managing data in nonprofit setting (for career or education related programs preferred)
• Experience administering databases required; Salesforce experience highly preferred
• Advanced Excel skills
• Experience analyzing data related to program delivery; capable of translating complex data concepts to non-technical staff; comfortable presenting findings in meetings to advocate for programmatic improvements

Responsibilities

• Work with management to assess and address data needs, including creating a new data tracking system and ensuring data quality
• Translate interest forms and leads into outcomes and services in the CRM database including exploring automated systems
• Manage the data and reporting for the Pro Se Plus Project and prepare data for internal performance management and funder reports
• Manage the data and reporting for the Language Justice Program, including inputting data, tracking trends, and compiling reports for internal and external use
• Establish a data driven culture within the Pro Se Plus Project and Language Justice Program using analytics to assist Program Manager in developing and monitoring programmatic outcomes and strategy goals
• Develop quality assurance mechanisms and documentation to ensure service delivery is in compliance with contract requirements
• Ensure data is entered in an accurate and timely manner by building dashboards and other data monitoring tools; train staff on data governance best practices
• Other duties as assigned

Skills

Advanced Excel

Tools

Salesforce

Job description

Masa partners with Mexican and Latin American children, youth, and families in the South Bronx to develop strong learners and leaders who fully contribute to the broader community. We envision a community that is civically engaged, empowered, and educated.

Masa's community-led, integrated model engages the entire family, grounded in a deep commitment to strengthening literacy, leadership, and power for Mexican, Central American, and Indigenous People. Masa fosters a culturally responsive learning community in which families engage with direct service and advocacy programs to dismantle barriers to success.

About the Program Data Specialist

The Program Data Specialist reports to the Immigration Program Manager and Language Justice Program Manager, and will play a key role in ensuring accurate data collection and reporting for the Pro Se Plus Project and Language Justice Program. The Program Data Specialist will assess the program data needs, develop/improve upon current tracking systems, ensure data is accurate and up-to-date, and support timely reporting to our funders.

This position is ideal for someone who has a passion for immigrant justice, enjoys working with spreadsheets and numbers, and is highly detail oriented. A background in data entry, analysis, and reporting on program outcomes is essential.

This position is full-time through 6/30/27, with possibility of extension contingent upon funding, and is in-person at Masa's offices in the South Bronx.

About the Programs

The Immigration Support Services team provides immigrant New Yorkers with community education, including but not limited to, Know Your Rights workshops on various topics, Emergency Planning, screenings, advice and counsel, pro se application assistance under the supervision of immigration attorneys, and individual case management and referral services for legal and social services to immigrant families residing in New York City.

The Language Justice Program delivers translation and interpretations services to empower marginalized immigrant communities by training community members to build language proficiency and interpretation skills, dispatches interpreters to support services in the community, and by developing a Language Worker Cooperative.

Responsibilities:

Work with the Immigration and Language Justice management team to assess and address data needs, including creating a new data tracking system and ensuring data quality.

Translate interest forms and leads into outcomes and services in the CRM database including exploring automated systems.

Manage the data and reporting for the Pro Se Plus Project and prepare data for internal performance management and funder reports.

Manage the data and reporting for the Language Justice Program, including inputting data, tracking trends, and compiling reports for internal and external use.

Establish a data driven culture within the Pro Se Plus Project and Language Justice Program using analytics to assist Program Manager in developing and monitoring programmatic outcomes and strategy goals.

Develop quality assurance mechanisms and documentation to ensure service delivery is in compliance with contract requirements.

Ensure data is entered in an accurate and timely manner by building dashboards and other data monitoring tools; train staff on data governance best practices.

Other duties as assigned.

Qualifications:

3+ years' experience managing data in non-profit setting (for career or education related programs preferred)

Experience with government and performance-based contract management for human services organizations

Experience administering databases required, Salesforce experience highly preferred

Advanced Excel skills

Experience analyzing data related to program delivery; capable of translating complex data concepts to non-technical staff; comfortable presenting findings in meetings to advocate for programmatic improvements

Ability to collaborate with staff at all technological skill levels to implement system enhancements and follow-up on data entry best practices

Ability to maintain close attention to detail in a fast-paced environment while adhering to competing deadlines

Compensation:

$28/hour, 40 hours/week