Language Justice Program Coordinator (FT, Temporary)

Masa; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

Masa’s Language Justice Program Coordinator will play a key role in outreach, recruitment, and enrollment of interpreters; implement classes to support professional goals; manage the Community of Interpreter Program and dispatch services in NYC. The ideal candidate has experience in adult education and strong project management to ensure timely delivery of quality language services.

This in-person, full-time role (40 hrs/week) runs through June 30, 2027 with potential extension depending on

Qualifications

• Fluency in Spanish and English is required.
• Bachelor's degree in Business Administration, Community/Economic Development, or a related field.
• 2–4 years of experience in nonprofit program management, community organizing, adult education, and/or working within cooperative enterprises.
• Strong group facilitation and conflict-resolution skills; ability to simplify complex business and legal concepts for diverse audiences.
• Exceptional communication skills with a proven track record of guiding diverse stakeholder groups toward consensus, especially with immigrant, underserved and marginalized communities.
• Strong commitment to language justice, racial equity, economic justice and experience working directly alongside low-income, immigrant, or marginalized communities.
• Knowledge, or willingness to learn, about worker cooperative models and collective decision-making frameworks.
• Experience supporting groups through follow-up, planning, outreach, or organizational development.
• Ability to organize multiple participants, activities, deadlines, and records.
• Ability to work independently while collaborating effectively with team members and community partners.
• Proficiency with email, spreadsheets, online meeting platforms, and database or customer relationship management systems.
• Experience developing outreach materials, workshops, work plans, and/or progress reports.
• Fluency in an Indigenous language spoken by the participating community.
• Previous experience providing interpretation or translation services.
• Experience using Salesforce or another client, contact, or program-management database.
• Facilitation, conflict-resolution, and group-process skills.
• Familiarity with New York City community-based organizations and immigrant-serving networks.

Responsibilities

• Lead recruitment, outreach, and enrollment efforts.
• Coordinate the selection and onboarding process for potential cooperative members.
• Regularly meet with worker cooperative training participants individually to assess their needs, concerns, availability, commitment, training needs, and barriers that affect their participation.
• Provide technical assistance and engage consultants to provide training in business planning, democratic management, governance, legal, cooperative accounting, leadership development, decision-making, collective leadership models and cooperative development best practice.
• Develop a workplan and coordinate weekly working group and bi-weekly group meetings to ensure progress toward incorporating the worker cooperative.
• Remain abreast of and address group dynamics that may hinder progress.
• Support group in developing key documents and procedures for worker cooperative incorporation.
• Secure training opportunities for interpreters to continue to develop their practice and expand their menu of services.
• Maintain accurate records of participants, communications, attendance, progress, and outstanding need.
• Coordinate with organizational leadership and external partners to ensure continued alignment.
• Promote inclusive, transparent, equitable and language-justice-centered practices throughout the worker cooperative development process that centers indigenous speakers and original goals.
• Prepare progress updates, reports, recommendations, and documentation regarding the cooperative’s development.

Skills

Bilingual: Spanish & English

Facilitation

Conflict resolution

Communication

Independent with teamwork

Organizing multiple participants

Non-profit program management

Community organizing

Language justice advocacy

Knowledge of worker cooperatives

Experience with CRM

NYC immigrant networks knowledge

Education

Bachelor's degree in Business Administration, Community/Economic Development, or related field

Tools

Salesforce

Job description

Bronx, NY, United States of America

Full Time - Temporary

About Masa

Masa partners with Mexican and Latin American immigrant children, youth, and families in the South Bronx to develop strong learners and leaders who fully contribute to the larger community. We envision a community that is civically engaged, empowered, and educated.

Masa’s community-led, integrated model engages the entire family, grounded in a deep commitment to strengthening literacy, leadership, and power for Mexican, Central American, and Indigenous People. Masa fosters a culturally responsive learning community in which families engage with direct service and advocacy programs to dismantle barriers to success.

About the Language Justice Program

The Language Justice Program aims to deliver language services that empower historically marginalized voices. Through this project, we seek to address the need for interpretation and translation services in Spanish and Indigenous languages from Latin America and the Caribbean region (LAC) across NYC, provide economic opportunities for communities that speak these languages, and support workforce development through the strengthening of a Community Interpreter Program and a language worker cooperative.

About the Language Justice Program Coordinator

The Language Justice Coordinator will play a key role in our language justice program, including but not limited to the outreach, recruitment and enrollment of new interpreters; implementation of adult educational classes that support the professional goals of the interpreters such as ESOL and/or Digital Literacy classes; managing the Community of Interpreter Program and dispatching interpretation and translation services; and providing opportunities for interpreters in training to improve their practice. The Language Justice Program Coordinator reports to the Language Justice Program Manager and under their supervision will work closely with program consultants, trainers, and community members to ensure we continue to provide workforce development opportunities to our community and successfully deliver quality culturally and linguistically competent language services in our Community of Interpreter Program.

The ideal candidate will be passionate about language justice and empowering indigenous and immigrant communities; self-driven; possess experience in the area of adult education; and have strong project management skills, including the ability to set goals, plan timelines, allocate and coordinate resources, and manage tasks effectively.

This is a full-time, in-person role (40 hrs/week) that is planned to run through June 30, 2027 with the possibility of extension contingent on funding.

Key responsibilities

• Lead recruitment, outreach, and enrollment efforts
• Coordinate the selection and onboarding process for potential cooperative members
• Regularly meet with worker cooperative training participants individually to assess their needs, concerns, availability, commitment, training needs, and barriers that affect their participation
• Provide technical assistance and engage consultants to provide training in business planning, democratic management, governance, legal, cooperative accounting, leadership development, decision-making, collective leadership models and cooperative development best practice
• Develop a workplan and coordinate weekly working group and bi-weekly group meetings to ensure progress is being made towards successfully incorporating the worker cooperative
• Remain abreast of and address group dynamics that may hinder progress
• Support group in developing key documents and procedures for worker cooperative incorporation
• Secure training opportunities for interpreters to continue to develop their practice and expand their menu of services
• Maintain accurate records of participants, communications, attendance, progress, and outstanding need
• Coordinate with organizational leadership and external partners to ensure continued alignment
• Promote inclusive, transparent, equitable and language-justice-centered practices throughout the worker cooperative development process that ensures indigenous speakers and the original goals of the project are centered at all times and central to the decision-making process
• Prepare progress updates, reports, recommendations, and documentation regarding the cooperative’s development

Requirements

• Fluency in Spanish and English is required
• A Bachelor's degree in Business Administration, Community/Economic Development, or a related field
• 2–4 years of experience in non-profit program management, community organizing, adult education, and/or working within cooperative enterprises
• Strong group facilitation and conflict-resolution skills; ability to simplify complex business and legal concepts for diverse audiences
• Exceptional communication skills with a proven track record of guiding diverse stakeholder groups toward consensus, especially with immigrant, underserved and marginalized communities
• Strong commitment to language justice, racial equity, economic justice and experience working directly alongside low-income, immigrant, or marginalized communities
• Knowledge, or willingness to learn, about worker cooperative models and collective decision-making frameworks
• Experience supporting groups through follow-up, planning, outreach, or organizational development
• Ability to organize multiple participants, activities, deadlines, and records
• Ability to work independently while collaborating effectively with team members and community partners
• Proficiency with email, spreadsheets, online meeting platforms, and database or customer relationship management systems.
• Experience developing outreach materials, workshops, work plans, and/or progress reports
• Fluency in an Indigenous language spoken by the participating community
• Previous experience providing interpretation or translation services
• Experience using Salesforce or another client, contact, or program-management database
• Facilitation, conflict-resolution, and group-process skills
• Familiarity with New York City community-based organizations and immigrant-serving networks

Physical Demands

This position is in-person at Masa’s office, with local travel (NYC-based) required

Moderate carrying of program materials (20-30 lbs) is required

Work schedule may include occassional evenings and weekend availability

Ability to sit, stand, and walk for extended periods during meetings, outreach, tabling, or events

Handling technical equipment (such as smartboards, projectors, laptops, interpretation devices) and associated software

Compensation

$55,000-65,000 annually, commensurate with experience