Program Coordinator/Scheduler- Harborview - Spine Center

University of Washington Medical Center; Seattle (WA); On-site; USD 32,000 - 46,000; Full time

Job summary

Harborview Spine Center is seeking a Program Coordinator/Scheduler for a full‑time, day shift, on‑site role. You will triage medical information, schedule procedures, and coordinate patient flow between patients, physicians and outside agencies. You will also manage pre‑admission testing and transfers from outside hospitals to UWMC.

The position emphasizes accurate record collection, liaison duties, and use of the online appointment system to ensure smooth patient care pathways.

Qualifications

• High school graduation or equivalent.
• Two years of experience in the program specialty or equivalent education/experience.

Responsibilities

• Triage medical information in a specific medical or surgical specialty.
• Schedule post-surgery diagnostic procedures and follow-up patient appointments.
• Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, or surgery.
• Coordinate anesthesia.
• Obtain all necessary medical records, diagnostic studies, pathology items, etc., that are needed for patient care.
• Assist in scheduling new patient appointments by triaging to appropriate department and physician.
• Enter appointment information in online appointment system.
• Coordinate pre-admission tests and procedures.
• Schedule and ensure pre-anesthesia works-ups are completed.
• Coordinate the direct transfer of patients from outside hospitals to UWMC with physicians, medical staff, and Admitting.

Skills

Scheduling

Liaison

Coordination

Medical records handling

Appointment system use

Education

High school diploma or equivalent

Tools

Online appointment system

Job description

Job Description

Harborview Spine Center has an outstanding opportunity for a Program Coordinator/Scheduler.

Work Schedule

• Full-time, 100% FTE (40 hours per week)
• Day Shift
• Mondays- Fridays
• On-site/No Telework

Position Highlights

• Only Level I trauma and burn center in the region
• Close proximity to public transportation
• Harborview ranks among the nation’s top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics

Department Description

Located in the Ninth & Jefferson building across from Harborview Medical Center, the Spine Center at Harborview provides a cost-effectivemultidisciplinary approach to spine care.

Our goal is not just pain relief. We work to maximize the restoration of function. Treatment options range from exercises to major surgery, and we match each patient with the right providers and treatment plan.

Visit us for personalized, expert care for lower back pain, spine disorders and other spinal condition.

Primary Job Responsibilities

• Triage medical information in a specific medical or surgical specialty
• Schedule post-surgery diagnostic procedures and follow-up patient appointments
• Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, or surgery. Will coordinate the exchange of information either written or verbally before and after patients are seen
• Coordinate anesthesia
• Obtain all necessary medical records, diagnostic studies, pathology items, etc., that are needed for patient care
• Assist in scheduling new patient appointments by triaging to appropriate department and physician
• Enter appointment information in online appointment system
• Coordinate pre-admission tests and procedures
• Schedule and ensure pre-anesthesia works-ups are completed
• Coordinate the direct transfer of patients from outside hospitals to UWMC with physicians, medical staff, and Admitting

Requirements

• High school graduation or equivalent
• AND two years of experience in the program specialty
• OR equivalent education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

About Harborview Medical Center

As the region’s only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

Compensation, Benefits and Position Details

Pay Range Minimum:

$23.41 hourly

Pay Range Maximum:

$33.47 hourly

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU Local 925 Nonsupervisory

About UW Medicine – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the publicby advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians,scientistsand other health professionals.

All acrossUW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family,studentand colleague is valued and honored.Nearly 29,000healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.