Program Coordinator: RFP to Implementation

Nelnet; Lincoln (NE); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA / FSA

Earned time off

401K / student loan repayment

Life insurance & AD&D

Employee assistance program

Employee stock purchase program

Tuition reimbursement

Performance-based incentive pay

Disability insurance

Wellness program

Job summary

Nelnet Business Services (NBS), a division of Nelnet, Inc., is seeking a Program Coordinator in Lincoln, NE to provide operational and administrative support for programs and projects. You will work with the Program Manager and cross-functional teams to coordinate activities, maintain documentation, track deliverables, and support process improvements to keep initiatives on schedule.

This role requires 1–3 years of coordination experience, a Bachelor's degree, strong MS Office skills, and

Qualifications

• 1–3 years of experience in program coordination, project support, operations, or administrative support.
• Proven ability to organize and maintain documentation, track action items and deadlines, and support execution of multiple concurrent initiatives.
• Experience working with internal stakeholders and cross-functional teams, with strong proficiency in Microsoft Office Suite and collaboration/project tracking tools.
• Strong written and verbal communication skills with the ability to clearly document updates, follow-ups, and status reporting across multiple audiences.

Responsibilities

• Maintain program documentation including project plans, meeting notes, and status trackers.
• Coordinate scheduling, agendas, and follow-ups for internal team meetings and stakeholder reviews.
• Track and report on team action items, deadlines, and deliverables on behalf of the Program Manager.
• Manage shared inboxes, internal communications, and document repositories
• Assist with client-facing communications, event coordination, and reporting as needed.
• Identify and flag process gaps; recommend and implement workflow improvement.
• Plan, manage, and report on project progress from RFP through Implementation and year-over-year renewal.
• Develop best practices and identify potential gaps.
• Continuously build knowledge of federal legislation and other programs related to financial aid, as they emerge and change, to provide best practice recommendations to customers.
• Develop and maintain program guidelines, policies, and procedures in alignment with organizational objectives and regulatory requirements.

Skills

Organizational skills

Written & verbal communication

Project coordination

Problem solving

Independent work

Attention to detail

Team collaboration

Discretion with information

MS Office proficiency

Education

Bachelor's degree in Business Administration / Project Management / Communications or related field

Tools

Microsoft Office

Job description

Nelnet Business Services (NBS), a division of Nelnet, Inc., is seeking a Program Coordinator in Lincoln, NE to provide operational and administrative support for programs and projects. You will work with the Program Manager and cross-functional teams to coordinate activities, maintain documentation, track deliverables, and support process improvements to keep initiatives on schedule.

This role requires 1–3 years of coordination experience, a Bachelor's degree, strong MS Office skills, and