Strategic Programs Coordinator

Nelnet, Inc.; Oklahoma; On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

medical

dental

vision

HSA and FSA

generous earned time off

401K/student loan repayment

life insurance & AD&D insurance

employee assistance program

employee stock purchase program

tuition reimbursement

performance-based incentive pay

short- and long-term disability

robust wellness program

Job summary

Nelnet Business Services (NBS), a division of Nelnet, Inc., seeks a Program Coordinator to provide operational and administrative support for planning, execution, and ongoing program management. This role collaborates with the Program Manager and cross-functional teams to coordinate activities, maintain documentation, track deliverables, and facilitate communication.

The position emphasizes maintaining program guidelines, ensuring regulatory alignment, and supporting process improvements while

Qualifications

• Strong organizational and multitasking abilities across multiple initiatives.
• Excellent written and verbal communication with diverse audiences.
• Proficiency in project coordination, tracking deliverables, and documenting updates.
• Strong problem-solving skills, identifying gaps and enabling improvements.
• Ability to work independently and collaboratively in a cross-functional team.

Responsibilities

• Maintain program documentation including project plans, meeting notes, and status trackers.
• Coordinate scheduling, agendas, and follow-ups for internal team meetings and stakeholder reviews.
• Track and report on team action items, deadlines, and deliverables for the Program Manager.
• Manage shared inboxes, internal communications, and document repositories.
• Assist with client-facing communications, event coordination, and reporting as needed.
• Identify and flag process gaps; recommend workflow improvements.
• Plan, manage, and report on project progress from RFP through Implementation and renewal.
• Develop best practices and identify potential gaps.
• Continuously build knowledge of federal legislation and related programs to provide best-practice recommendations.

Skills

Organizational skills

Communication skills

Project coordination

Microsoft Office

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Outlook

Word

Excel

Collaboration tools

Job description

Nelnet Business Services (NBS), a division of Nelnet, Inc., seeks a Program Coordinator to provide operational and administrative support for planning, execution, and ongoing program management. This role collaborates with the Program Manager and cross-functional teams to coordinate activities, maintain documentation, track deliverables, and facilitate communication.

The position emphasizes maintaining program guidelines, ensuring regulatory alignment, and supporting process improvements while