Program Coordinator: Operations & Projects

Nelnet, Inc.; Lincoln, Northern (NE, KY); Hybrid; USD 50,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA and FSA

401K with match

Tuition reimbursement

Job summary

Nelnet, Inc. in Lincoln, NE is seeking a Program Coordinator to provide operational and administrative support for program planning, execution, and ongoing management.

You will coordinate activities, maintain documentation, track deliverables, and support process improvements across teams. The role requires 1–3 years of experience in program coordination, proficiency with Microsoft Office, and strong written and verbal communication.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1–3 years in program coordination, project support, or admin roles.
• Strong documentation, tracking, and reporting abilities.
• Experience with internal stakeholders and cross-functional teams.

Responsibilities

• Maintain program documentation including project plans, meeting notes, and status trackers.
• Coordinate scheduling, agendas, and follow-ups for internal team meetings and reviews.
• Track and report on action items, deadlines, and deliverables for the Program Manager.
• Manage shared inboxes, internal communications, and document repositories.
• Assist with client-facing communications, event coordination, and reporting as needed.
• Identify gaps, suggest improvements, and support workflow enhancements.
• Plan and report on project progress from RFP through implementation and renewal.
• Develop best practices and monitor changes in federal legislation affecting programs.
• Develop and maintain program guidelines and procedures aligned with goals and regulations.

Skills

Strong organizational skills

Excellent written and verbal comms

Project coordination

Microsoft Office Suite

Cross-functional collaboration

Education

Bachelor's degree in Business Administration

Project Management or Communications (preferred)

Tools

Outlook

Excel

Project tracking tools

Job description

Nelnet, Inc. in Lincoln, NE is seeking a Program Coordinator to provide operational and administrative support for program planning, execution, and ongoing management.

You will coordinate activities, maintain documentation, track deliverables, and support process improvements across teams. The role requires 1–3 years of experience in program coordination, proficiency with Microsoft Office, and strong written and verbal communication.