Program Coordinator, Residential Services Leader

cmcs; Town of Mount Pleasant (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Benefits package

Insurance (M/D/V)

403(b) retirement plan

Generous PTO

Growth opportunities

Collaborative environment

Make a difference

Job summary

Cardinal McCloskey Community Services (CMCS) in Mount Pleasant, NY, is seeking a Program Coordinator to lead our residential programs for individuals with intellectual and developmental disabilities. You will oversee daily operations, promote person-centered supports, and ensure high-quality, compliant service delivery.

Responsibilities include supervising Residence Managers, guiding staff development, coordinating intake and discharge, and analyzing outcomes to improve programs.

Qualifications

• Bachelor's degree required.
• Minimum of five years in supervisory roles within OPWDD/OCFS residential programs.
• Strong knowledge of OPWDD regs, standards and best practices.
• Proven leadership, management, and team-building experience.
• Excellent organizational, analytical and problem-solving skills.
• Proficiency with Microsoft Office; experience with electronic health records.

Responsibilities

• Direct and oversee daily operations of residential programs with regulatory compliance.
• Provide supervision, guidance, and support to Residence Managers and staff.
• Participate in intake, screening, admission, and discharge processes.
• Promote person-centered planning and individualized supports and Life Plans.
• Conduct quality assurance activities: observations, records, audits, outcomes.
• Collaborate with clinicians, families, and partners to meet resident needs.
• Monitor programming to promote independence, inclusion, dignity and achievement.
• Assist in recruiting, interviewing, and developing residential staff.

Skills

OPWDD regs knowledge

Leadership

Supervisory experience

Organizational skills

Analytical skills

Communication skills

MS Office (Excel, PowerPoint)

EHR/documentation experience

Travel readiness

Education

Bachelor's Degree

Tools

MS Office

EHR systems

Job description

Cardinal McCloskey Community Services (CMCS) in Mount Pleasant, NY, is seeking a Program Coordinator to lead our residential programs for individuals with intellectual and developmental disabilities. You will oversee daily operations, promote person-centered supports, and ensure high-quality, compliant service delivery.

Responsibilities include supervising Residence Managers, guiding staff development, coordinating intake and discharge, and analyzing outcomes to improve programs.