Program Coordinator Patient Education, Nursing Education

Dartmouth Health; Lebanon (NH); Híbrido; USD 52 000 - 81 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision insurance

Paid time off

Retirement plans

Resumo da oferta

The Program Coordinator at Dartmouth Hitchcock Medical Center supports the planning, coordination, and evaluation of patient education programs. Working with clinical teams and other partners, this role helps ensure that patients and families receive clear, accessible information to support their care and decision-making.

Responsibilities include developing and maintaining patient education materials, ensuring plain language and accessibility, coordinating translations, tracking activity, and

Qualificações

• Bachelor’s degree or equivalent in health education, nursing, public health, communications, or related field.
• Two years of experience coordinating programs, projects, or educational resources in a healthcare or related setting.
• Demonstrated ability to organize multiple projects, manage deadlines, and work effectively with interdisciplinary teams.
• Strong written and verbal communication skills, including translating complex information into clear, patient-friendly language.
• Working knowledge of health literacy principles and accessible communication.

Responsabilidades

• Coordinate development, review, and maintenance of patient education materials and programs with clinical subject matter experts.
• Maintain an organized inventory of patient education resources with review dates, content owners, and approved versions.
• Support teams in using consistent processes and standards for patient education across care settings.
• Review materials for plain language and accessibility; coordinate translation and interpretation needs.
• Gather feedback from patients, families, and staff to identify improvements in resources and delivery.
• Track program activity and measures; prepare reports and share findings with leadership.
• Coordinate meetings, timelines, communications, and training related to patient education initiatives.
• Partner with clinical, quality, digital, and operational teams to make resources available through appropriate channels.
• Perform other duties related to patient education programs as required.

Conhecimentos

Program coordination

Interdisciplinary teamwork

Written and verbal communication

Health literacy

Customer service

Formação académica

Bachelor's degree in health education or related field

Ferramentas

Microsoft Office

Learning systems

Descrição da oferta de emprego

Overview

The Program Coordinator supports the planning, coordination, and evaluation of patient education programs at Dartmouth Hitchcock Medical Center. Working with clinical teams and other partners, this role helps ensure that patients and families receive clear, consistent, accessible information to support their care and decision-making.

Responsibilities

1. Coordinates the development, review, approval, and maintenance of patient education materials and programs in collaboration with clinical subject matter experts.
2. Maintains an organized inventory of patient education resources, including review dates, content owners, and approved versions.
3. Supports teams in using consistent processes and standards for patient education across care settings.
4. Reviews materials for plain language, accessibility, and suitability for patients with varying health literacy needs; coordinate translation and interpretation needs’ through established processes.
5. Gathers feedback from patients, families, and staff and use it to identify opportunities to improve education resources and delivery.
6. Tracks program activity and measures, prepare reports, and share findings with the manager and relevant teams.
7. Coordinates meetings, timelines, communications, and training related to patient education initiatives.
8. Partners with clinical, quality, digital, and operational teams to make approved education resources available through appropriate channels.
9. Performs other duties related to patient education programs as required or assigned.

Qualifications

• Bachelor’s degree in health education, nursing, public health, communications, or a related field, or an equivalent combination of education and relevant experience.
• Two years of experience coordinating programs, projects, or educational resources in a healthcare or related setting.
• Demonstrated ability to organize multiple projects, manage deadlines, and work effectively with interdisciplinary teams.
• Strong written and verbal communication skills, including the ability to help translate complex information into clear, patient-friendly language.
• Working knowledge of health literacy principles and accessible communication.
• Proficiency with common office applications and the ability to learn systems used to manage educational content and program data.
• Excellent customer service, verbal and written communication skills essential.
• Must be a highly organized self-starter with the ability to manage multiple projects simultaneously under numerous academic and administrative deadlines.
• Strong ability to prioritize is essential as is the ability to adjust to changing demands and work under pressure.
• Some financial budgeting and management experience required with accuracy and meticulous attention to detail essential.
• Excellent interpersonal skills with ability to work collaboratively with a team or independently with little supervision.
• Strong computing skills required with extensive experience with the Microsoft Office suite of products (Word, Excel, PowerPoint, Outlook). Ability to maintain data accurately. Excellent keyboarding and proofreading skills required.
• Must be adept with using audio-visual equipment including audience response systems or able to show acuity with similar learning systems.

Required Licensure/Certifications

- None

• Remote: Hybrid Remote
• Area of Interest: Professional/Management
• Pay Range: $52,395.20/Yr. - $81,224.00/Yr. (Based on 40 hours per week, otherwise pro rata)
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 42528

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Equal Opportunity and Aff…

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.