Program Director - Social Services

Dartmouth Health; Hampstead (NH); On-site; USD 86,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, vision and life_insur

Short- and long-term disability

Paid time off

Retirement plans

Job summary

Dartmouth Health Hampstead Hospital seeks an operational leader to oversee HHRTF, ensuring staffing, clinical services, and quality care. You will steer program development and monitor outcomes to align with regulatory and hospital standards.

Applicants should hold an advanced degree in social work/psychology and have substantial management experience in psychiatric care, with a focus on staff development, budgeting, and policy implementation.

Qualifications

• Master's degree with 5 years in social work/clinical mental health in a psychiatric setting, 3 years in management and supervision.
• Bachelor's degree with 6 years in social work/clinical mental health in a psychiatric setting, 3 years in management and supervision.

Responsibilities

• Provide administrative and operational oversight to direct care staff and ensure adequate staffing for clinical services.
• Lead personnel actions, including hiring, promotions, disciplinary actions, and evaluations.
• Develop milieu programming initiatives aligned with HHRTF mission to ensure patient-centered care.
• Participate in quality assurance reviews and implement program changes.
• Assist in budget development and resource management to maximize efficiency.
• Coordinate staff training and development strategies to enhance outcomes.
• Ensure regulatory compliance and interpret federal/state regulations in policies and procedures.
• Attend leadership meetings and collaborate with hospital committees.

Skills

Leadership

Staff development

Budget management

Quality assurance

Regulatory compliance

Team building

Communication

Education

Master's degree in social work/psychology/counseling or related behavioral science

Bachelor's degree in social work/psychology/counseling or related behavioral science

Job description

Overview

Manages operational and administrative aspects of patient care for Hampstead Hospital and Residential Treatment Facility (HHRTF), including, but limited to, providing clinical oversight and supervision to all direct care staff. Monitors HHRTF policies, makes recommendations, and implements strategies in accordance with the hospital’s goals, and state and federal regulations and standards.

Responsibilities

1. Provides administrative and operational oversight to all direct care staff at HHRTF and ensures adequate staffing for the provision of clinical services.
2. Reviews and implements personnel actions for direct care staff, including hiring, promotions, disciplinary action, and performance evaluations to ensure provision of quality service and that program goals and guidelines are achieved.
3. Directs the development of milieu programming initiatives, policies and procedures that are clinically based and in accordance with the HHRTF mission to ensure that the highest quality of patient-centered care is being provided.
4. Evaluates programming for improved outcomes through quality assurance activities, including participating in quality assurance reviews. Implements program changes aligned with performance improvement projects.
5. Assists in the development and maintenance of budget to maximize efficiency and resources while maintaining excellent patient care.
6. Implements standardized program evaluation approaches, to include collecting, compiling, and analyzing program data to identify trends, strengths, and areas of need, and uses data to improve training and training outcomes.
7. Identifies staff training needs, approves training requests and coordinates the provision of training strategies to enhance professional staff development, knowledge and work productivity.
8. Interprets federal and state regulations when developing policies and procedures, educational objectives, program initiatives, and quality assurance and improvement activities.
9. Ensures and maintains compliance with all regulatory agencies. Plans, develops and evaluates staff development programs, to include orientation, infection control procedures and protocols, and training programs.
10. Demonstrate leadership ability through use of effective communication, problem solving and team building skills.
11. Monitors, oversees, and directs the quality and appropriateness of all documentation to ensure compliance with all hospital standards applicable to nursing services.
12. Attends leadership meetings and participates in hospital committees to provide collaboration and coordination of care across all disciplines.

Qualifications

• Master's degree from an accredited institute of higher education with major study in social work, psychology, counseling or a related behavioral science field.
• Five years of experience in social work, clinical mental health counseling, or related field in a psychiatric in-patient or clinical environment, three years of which must have been in a management level position involving administrative or supervisory duties concerned with program administration, program planning and evaluation, business management or related management experience.
• OR
• Bachelor's degree from an accredited institute of higher education with major study in social work, psychology, counseling or a related behavioral science field.
• Six years of experience in social work, clinical mental health counseling, or related field in a psychiatric in-patient or clinical environment, three years of which must have been in a management level position involving administrative or supervisory duties concerned with program administration, program planning and evaluation, business management or related management experience.

Required Licensure/Certifications

• Must Obtain BLS Certification (within 30 days of hire)
• Must Obtain CPI Certification (within 3 months of hire)

Pay Information

• Area of Interest: Professional/Management
• Pay Range: $85,862.40/Yr. - $137,384.00/Yr. (Based on 40 hours per week, otherwise pro rata)
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 42000

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | Hampstead Hospital Careers

Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.