Program Coordinator, Network and Business Retention & Expansion

JobsOhio; Columbus (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

JobsOhio is seeking a Program Coordinator to join the Sites and Infrastructure team in Ohio. You will assist the BR&E program and the JobsOhio Network, strengthening connections with regional partners and providing staff with information and support for events, communications, and project tasks.

The role emphasizes scheduling, data integrity, Salesforce usage, and producing materials. You will coordinate meetings, manage calendars, and help track progress toward metrics while maintaining

Qualifications

• 1-3 years of prior experience in program operations and scheduling and/or project coordination/management.
• Scheduling and calendaring for programs/projects
• Ability to maintain a professional demeanor with internal and external partners and demonstrate the highest level of service
• Strong relationship management skills coupled with a teamwork mentality
• Excellent organizational skills with high attention to detail
• Prioritizes conflicting needs, handles matters expeditiously and proactively, and follows through on projects to successful completion
• Strong decision-making and problem-solving skills
• Adaptable, flexible, and resourceful with the ability to work effectively with little supervision
• Forward thinker who actively seeks support opportunities, anticipates potential issues and proposes solutions
• Ability to handle confidential information with discretion
• Comprehensive proficiency in Microsoft Office suite
• Previous experience with Salesforce preferred

Responsibilities

• Develop a strong working knowledge of BR&E program strategy, policies, stakeholders, and processes.
• Manage Sector targeting initiatives including key account program, company risk management, and outreach.
• Track activity with targeted companies for accountability, assist with outreach planning and collaboration.
• Coordinate BR&E scheduling, calls, and meeting logistics; act as point of contact for sector directors and JON.
• Prepare agendas, presentations, and reports; capture follow-up actions.
• Provide Salesforce support and dashboards for BR&E; monitor data integrity.
• Assist with analyzing BR&E data to report quarterly progress to teams.
• Support network contracts invoicing and budget reconciliation.

Skills

Scheduling

Project coordination

Relationship management

Organizational skills

Microsoft Office

Salesforce

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

JobsOhio is a private, nonprofit corporation designed to drive job creation and new capital investment in Ohio through business attraction, retention and expansion efforts. Economic development is about creating a place where companies can thrive and individuals can enjoy a higher standard of living. JobsOhioplays a leadingrole in economicdevelopment and servesas a catalyst to accelerate growth by investing in communities, helping Ohio’s businesses expand and attracting new companies to the state – all contributing to job creation, greater payrolls and more investment.

Summary of Position

The Program Coordinator is an integral member of the Sites and Infrastructure team assisting with the Business Retention & Expansion (BR&E) program and the JobsOhio Network (JON). This role will serve to enhance connections between JobsOhio and the 7 regional economic development organizations that constitute the JobsOhio Network. The Program Coordinator will provide staff at these organizations with proper connections and information while working in a collaborative manner. The JobsOhio Business Retention & Expansion program serves existing Ohio companies through direct interactions, informed discussions, and follow-up services.The Program Coordinator provides direct support to the program managers and leaders on the team. Duties include performing various operational and project tasks, developing adequate knowledge and experience to run program processes, administrative support for program events and meetings, assisting with communications to internal and external stakeholders, acting as secondary support for other programs and areas of work administered by the rest of the Sites and Infrastructure team, and other duties/special projects as assigned.

Duties and Responsibilities

Business Retention & Expansion Program (BR&E)

• Develop a strong working knowledge and provide support to BR&E program strategy, policies, stakeholders, and processes to both JobsOhio and the regional Network Partners
• Manage Sector targeting initiatives including key account program, company risk management, and strategy-driven outreach
• Track activity with targeted companies for accountability, assist with company outreach planning and collaboration
• Manage the Sector-JON BR&E coordination calls including updating the agenda, scheduling/rescheduling, and invitation management. Be the point of contact for both sector director and JON for these collaboration points. Join the calls as needed and provides notes/action items as follow-up
• Coordinate with JobsOhio Executive Assistants, Sector Directors, and JON to facilitate and organize sector BR&E scheduling into a streamlined process
• Support outreach efforts for high priority, difficult to schedule targets by researching contacts, recent news, and existing relationships
• Complete periodic reviews of BR&E record data for integrity and completeness
• Provide Salesforce support to the BR&E program including updating and monitoring reports and dashboards
• Assists with analyzing BR&E record and related data to monitor progress towards established metrics/goals, develop insights, and report out to appropriate teams at least quarterly.
• Create presentation and training materials for internal and external audiences
• Ensure company briefs are prepared and provided to BR&E practitioners
• Other special projects as assigned
• Provide administrative support for Network contracts, including invoicing and budget reconciliation
• Coordinates preparation of JobsOhio Network performance reviews including assembling materials, verifying content, and scheduling with appropriate personnel
• Prepare various materials to support the team including agendas, presentations, reports. Capture and coordinate follow-up actions and ensure deliverables are received in timely manner
• Works with the JobsOhio Network to ensure that organizational records are received and up to date
• Develop adequate knowledge and experience to provide secondary support for other programs and areas of work administered by the rest of the JobsOhio Network team

Experience Requirements

• 1-3 years of prior experience in program operations and scheduling and/or project coordination/management
• Scheduling and calendaring for programs/projects
• Ability to maintain a professional demeanor with internal and external partners and demonstrate the highest level of service
• Strong relationship management skills coupled with a teamwork mentality
• Excellent organizational skills with high attention to detail
• Prioritizes conflicting needs, handles matters expeditiously and proactively, and follows through on projects to successful completion
• Strong decision-making and problem-solving skills
• Adaptable, flexible, and resourceful with the ability to work effectively with little supervision
• Forward thinker who actively seeks support opportunities, anticipates potential issues and proposes solutions
• Ability to handle confidential information with discretion
• Comprehensive proficiency in Microsoft Office suite
• Previous experience with Salesforce preferred

Education Requirements

• Bachelor’s degree preferred in business, public administration, economic development, real estate development, political science or related field

JobsOhio is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, pregnancy, genderidentity or expression, sexual orientation, national origin, genetic information, disability, age, ancestry, familial status, or veteran status.