Program Coordinator, Internal Med, Full Time, First Shift

UC Health; Cincinnati (OH); Hybrid; USD 45,000 - 65,000; Full time

Job summary

UC Health in Cincinnati, OH is seeking a Program Coordinator to support Department Leaders with daily administrative functions and to improve operational efficiency.

The role requires a proactive, self-starting individual with strong interpersonal skills, excellent MS Word/Excel abilities, and experience coordinating clinics, meetings, and policy updates in a healthcare setting. Hybrid schedule and collaboration with physicians and staff are required.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 3–5 years of related administrative/coordination experience.
• Proactive self-starter with initiative and multitasking ability.
• Strong written and verbal communication across all levels.

Responsibilities

• Provide administrative and clerical support to Business Leaders and Medical Doctors.
• Support scheduling and coordination of clinics, educational sessions, conferences, or special events.
• Maintain calendars, schedule meetings and send notices to staff involved.
• Types agendas and minutes; drafts documents and brochures as needed.
• Maintains and updates department manuals, rosters, and resources information.
• Orders supplies and purchases within budget; processes invoices.
• Assist with copies, faxing and mail distribution.
• Organizes and maintains files on an on-going basis.
• Prepares documents and reports requested by Manager and Physicians.
• Assist in updating department policies and procedures; ensure policy books are current.
• Assist with updating in-patient/consult schedule in QGenda; backup for GME Program Coordinator duties.
• Assist with Grand rounds on a regular basis.
• Process travel and reimbursement requests in Concur.
• Track PTO and clinic cancellations for doctors.
• Maintain tracking systems for medical, DEA, and licensure; notify physicians of renewal deadlines.
• Monitor physician PDA accounts and prepare quarterly financial summaries.

Skills

Initiative

Interpersonal communication

multitasking

Communication across levels

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

Database management

Job description

Job Description

The Program Coordinator is responsible for assisting the Department Leader with daily department administrative functions. The Program Coordinator is required to be proactive in the development of business practices and plans that improve operations and cost effectiveness, may assist other management personnel in the department as well as be responsible for payroll and department records. Must have the ability to communicate effectively to all levels of the organization, and work collaboratively with associates, physicians, vendors, and external customers to promote a positive environment.

Location

Cincinnati, OH, United States

Qualifications

Minimum Required: High School Diploma or GED. Preferred: Associate's Degree.

Preferred: 3 - 5 Years equivalent experience

Required Skills And Knowledge

Takes initiative on tasks with minimal supervision; self-starter.

Excellent Interpersonal Communications Skills Both Written And Verbal Required.

Excellent computer skills with Microsoft Software packages, including Word, Excel and database management.

Time management skills and ability to handle multiple tasks in a demanding environment are essential.

Ability to interact with all associates, physicians, vendors, and customers.

Responsibilities

• Provide administrative and clerical support to Business Leaders and Medical Doctors.
• Support scheduling and coordination of clinics, educational sessions, conferences, or special events.
• Maintains calendars, schedules meetings and sends notices to staff involved.
• Types agendas and minutes; composes and/or drafts various documents and brochures as needed.
• Maintains and updates department manuals, rosters, list of resources and other information.
• Orders supplies and purchases within budget; processes invoices.
• Assist with copies, faxing and mail distribution.
• Organizes and maintains files on an on-going basis.
• Prepares documents and reports requested by Manager, Physicians
• Assist in updating department policies/procedures; ensure all policy books are updated with current policies; assist with interpretation and implementation of policies/procedures.
• Assist with maintaining in-patient/consult schedule in QGenda
• Act as a backup for duties related to GME Program Coordinator
• Assist with Grand rounds on regular basis
• Perform other related administrative responsibilities as assigned to support departmental operations and leadership needs.
• Process travel and reimbursement requests in concur
• Track PTO and clinic cancellations for doctors
• Maintain tracking systems for medical, DEA, and other required licensure; notify physicians of upcoming renewal deadlines and assist with documentation as needed.
• Monitor physician Professional Development Accounts (PDA) and prepare quarterly financial summaries.

Customer Service

• Promotes a positive customer service attitude in all interactions.
• Screens telephone call/walk-ins and serves as liaison for requests for assistance or information from staff, community agencies and others, offering assistance and/or enlisting the help of others.
• Greets customers, vendors, physicians and co-workers in an appropriate manner at all times.
• Identifies staff complaints/concerns, gathers necessary information, and refers manager for follow-up.
• Strong team player
• Hybrid position with schedule changes without notice

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.