Program Coordinator II, Part Time

Mass General Brigham; Somerville (MA); Hybrid; USD 30,000 - 43,000; Part time

Job summary

Mass General Brigham is seeking a part-time credentialing coordinator to support virtual care programs across partner hospitals and multiple states. The role focuses on provider credentialing, contracting, enrollment, invoicing, and related operational workflows.

You will coordinate with internal and external stakeholders, maintain documentation, and adhere to established processes while ensuring timely and accurate administrative support.

Qualifications

• Knowledge of credentialing, contracting, enrollment, and invoicing workflows.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Effective written and verbal communication skills.
• Ability to follow established processes and procedures.
• Proficiency with standard office tools and enterprise systems.

Responsibilities

• Coordinate provider credentialing and re-credentialing activities including application tracking and follow-up.
• Support contracting workflows by tracking status and maintaining records.
• Ensure compliance with policies and regulatory requirements via defined workflows.
• Provide administrative support for scheduling, documentation, and data entry.
• Assist with coordination of meetings and communications.
• Communicate with stakeholders to support routine program activities.
• Escalate issues as appropriate per procedures.
• Support invoicing workflows by confirming billing terms with finance partners.

Skills

Credentialing knowledge

Attention to detail

Multitasking

Communication skills

Process adherence

Education

High School Diploma or Equivalent

Associate’s Degree Related Field of Study preferred

Tools

Office tools

Enterprise systems

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Supports Mass General Brigham Virtual Care Programs by coordinating provider credentialing and licensure activities that enable the delivery of virtual clinical services across partner hospitals and multiple states. Responsible for providing administrative and program coordination support to assigned programs or initiatives, with a focus on provider credentialing, contracting, enrollment, invoicing, and other related operational workflows. Supports day-to-day operations, maintains regulatory and contractual documentation, and assists with coordination activities under general supervision.

Qualifications

Education

• High School Diploma or Equivalent required

• Associate’s Degree Related Field of Study preferred

Experience

• 3+ years of administrative or program support experience required

• 1+ years of experience supporting provider credentialing, contracting, enrollment, invoicing and other related administrative workflows preferred

Knowledge, Skills and Abilities

• Knowledge of credentialing, contracting, enrollment, and invoicing processes or ability to learn complex operational workflows.

• Strong attention to detail and organizational skills.

• Ability to manage multiple tasks and meet deadlines.

• Effective written and verbal communication skills.

• Ability to follow established processes and procedures.

• Proficiency with standard office tools and enterprise systems.

Essential Functions:

• Coordinates provider credentialing and re-credentialing activities, including application tracking, documentation collection, and follow-up with internal and external stakeholders.

• Supports provider contracting workflows by tracking contract status, maintaining records, and coordinating required approvals.

• Supports compliance with organizational policies, regulatory requirements, and established procedures by following defined workflows and escalation processes.

• Provides administrative support for program operations, including scheduling, documentation, and data entry.

• Assists with coordination of meetings, communications, and follow-up activities.

• Communicates with internal and external stakeholders to support routine program activities.

• Follows established procedures and escalates issues as appropriate.

• Ensures compliance with organizational policies and standards.

• Supports invoicing workflows by confirming billing‑related contract terms and coordinating required information with billing or finance partners.

Working Schedule:

• Part time, 24 hours/week
• Hybrid, onsite at Assembly Row in Somerville, MA

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.