BFT Temporary Administrative Support

Mass General Brigham; Boston (MA); On-site; USD 50,833,000 - 69,519,000; Full time

Job summary

Mass General Brigham is seeking an administrative support professional for roles such as patient service coordinator, practice assistant, medical secretary and staff assistant. Most roles are full-time 40 hours per week, with flexible, reliable candidates who provide excellent customer service.

The position involves scheduling, patient check-in/check-out support, ordering supplies, taking meeting minutes, and coordinating communications.

Qualifications

• Basic understanding of office procedures including filing, copying, scanning, printing and faxing.
• Basic Proficiency in MS Office.
• Epic experience a plus.
• Ability to use phone system.
• Managing one’s own time and the time of others.
• Strong verbal & written communication skills.
• Strong customer service skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.

Responsibilities

• Coordinate and schedule meetings.
• Support patient check-in and check-out.
• Order supplies and equipment.
• Prepare meeting minutes and correspondence.
• Answer and transfer phone calls.
• Prepare spreadsheets and presentations.
• Manage schedules and payroll.

Skills

Office procedures

MS Office

Phone system

Time management

Communication

Customer service

Interpersonal skills

Office equipment

Education

High School Diploma or Equivalent

Tools

Epic

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The administrative support nature of these roles includes patient service coordinator, practice assistant, medical secretary and staff assistant.
Most roles are full-time 40 hours / week. The successful candidate will be flexible, reliable and provide great customer service.
Specializes in providing routine administrative and secretarial support as directed and under moderate supervision, for an individual, group, or department. Responsibilities may include coordination and meeting scheduling, supporting patient check-in and check-out functions in a practice setting, supplies and equipment ordering, meeting minutes, and correspondence. Answer and transfer phone calls, prepare spreadsheets and presentations. Manage schedules, payroll and other duties as assigned. This is an intermediate-level support role. Typical schedule is Monday - Friday standard business hours.
Locations include Greater Boston, North Shore, South Shore and Metrowest.

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Administrative Assistant or Secretarial experience 0-1 year preferred

Knowledge, Skills and Abilities

• Basic understanding of office procedures including filing, copying, scanning, printing and faxing.

• Basic Proficiency in MS Office.

• Epic experience a plus

• Ability to use phone system.

• Managing one’s own time and the time of others.

• Strong verbal & written communication skills.

• Strong customer service skills.

• Strong interpersonal, written and oral skills.

• Ability to use standard office equipment.

Additional Job Details (if applicable)

Physical Requirements - Standing Occasionally (3-33%)

• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

399 Revolution Drive

Scheduled Weekly Hours

0

Employee Type

Temporary

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.