Program Coordinator, Graduate & Public Health Education (Term Appointment)

Cornell University; Town of Ithaca (NY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health and retirement benefits

Tuition assistance

Paid leave

Job summary

Cornell Public Health in Ithaca, NY, seeks a Program Coordinator to support admissions, student services, events, and program operations for the Master of Public Health program. You will be the welcoming face for prospective and current students, alumni, faculty, and partners, handling communications, data, and event logistics with a focus on accuracy and service.

The role requires strong organization, problem-solving, and relationship-building skills, plus the ability to manage competing

Qualifications

• Associate’s degree with 4–6 years of relevant experience.
• Proficient in Microsoft Office, Adobe, and Canvas.
• Strong customer service, organization, and communication skills.
• Ability to manage competing priorities and protect confidential information.
• Experience collaborating with faculty, staff, students, and partners.

Responsibilities

• Serve as the first point of contact for prospective students, current students, alumni, visitors, and faculty.
• Coordinate admissions processes, including application tracking, communications, applicant database management, and admissions correspondence.
• Manage and maintain complex admissions and student data systems.
• Prepare professional communications including acceptance letters, scholarship notifications, and other official correspondence.
• Support recruitment activities, open houses, orientation programs, graduation events, and student engagement initiatives.
• Coordinate logistics for meetings, events, and program activities.
• Collaborate with faculty, staff, campus partners, and community organizations.
• Monitor multiple projects simultaneously while maintaining exceptional attention to detail.
• Help foster a welcoming and supportive environment for students throughout their academic journey.
• Identify student concerns, trends, and opportunities while serving as a trusted resource within the program.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Problem-solving

Education

Associate’s degree

Tools

Microsoft Office

Adobe

Canvas

Job description

About the Department

Cornell Public Health, housed within the College of Veterinary Medicine, prepares the next generation of public health leaders through innovative education, engaged learning, and strong community partnerships. Our close-knit team is committed to delivering exceptional student experiences through responsive service, personalized support, and meaningful connections.

The Opportunity

Are you highly organized, tech-savvy, and energized by working with students? Do you thrive in a fast-paced environment where no two days look exactly alike?

Cornell Public Health is seeking a Program Coordinator to serve as the welcoming face of our program while providing essential support for admissions, student services, events, and program operations. This position plays a vital role in supporting prospective students, current students, alumni, faculty, and external partners while helping ensure the smooth administration of our Master of Public Health program.

The ideal candidate enjoys balancing competing priorities, building relationships, solving problems, and creating exceptional experiences for students and program stakeholders.

What you’ll Do

• Serve as the first point of contact for prospective students, current students, alumni, visitors, and faculty.
• Coordinate admissions processes, including application tracking, communications, applicant database management, and admissions correspondence.
• Manage and maintain complex admissions and student data systems.
• Prepare professional communications including acceptance letters, scholarship notifications, and other official correspondence.
• Support recruitment activities, open houses, orientation programs, graduation events, and student engagement initiatives.
• Coordinate logistics for meetings, events, and program activities.
• Collaborate with faculty, staff, campus partners, and community organizations.
• Monitor multiple projects simultaneously while maintaining exceptional attention to detail.
• Help foster a welcoming and supportive environment for students throughout their academic journey.
• Identify student concerns, trends, and opportunities while serving as a trusted resource within the program.

What We Need

• Associate’s degree and 4 to 6 years relevant experience or equivalent combination
• Demonstrated technical competence in many software packages, including Microsoft Office Suite (including Word, Excel, PowerPoint), Adobe, and virtual course organizational systems like Canvas.
• Strong customer service orientation, organizational skills, communication skills, proactivity, problem-solving, multitasking, attention to detail, reliability and ability to managing competing priorities
• Success developing effective working relationships and collaboration with a wide variety of faculty, staff and students
• Ability to handle confidential and sensitive information with discretion and professionalism
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

It Would Be a Bonus if You Have Any of the Following

• Experience in higher education and/or public health
• Possession of NYS notary public license
• Experience with social media outreach, surveys, website updates
• Experience with Cornell accounting
• Experience with Cornell Graduate Field

Why You'll Love This Role

This position offers a unique opportunity to make a meaningful difference in students' lives while developing expertise in admissions, student services, program administration, and higher education operations.

You’ll join a highly collaborative team that values responsiveness, mentorship, knowledge-sharing, and professional growth. As the program continues to evolve and grow, there will be opportunities to expand your student-facing responsibilities and build new skills.

Important Notes About Applying

• A resume and cover letter outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• This position is based in Ithaca, NY and is 100% on-site.
• Visa sponsorship is not available for this position.
• Relocation assistance is not available for this position.

Rewards and Benefits

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about your benefits.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits.
• Follow this link to learn more about the Total Rewards of Working at Cornell.

University Job Title:

Student Services Asst IV

Job Family:

Student Services

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$26.09 - $30.32

Remote Option Availability:

Onsite

Company:

Contract College

Contact Name:

Shallena Cunningham

Contact Email:

[e-mail]

Job Titles and Pay Ranges:

Non-Union Positions

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

EEO Statement

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.