Program Coordinator, Graduate & Public Health Education

Cornell University; City of Ithaca (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid holidays and generous leave

Job summary

Cornell Public Health seeks a Program Coordinator to welcome and support prospective and current students, alumni, and partners. You will manage admissions workflows, maintain data systems, prepare communications, and assist with events and program operations.

The role emphasizes organization, relationship-building, and problem-solving to enhance student experiences and ensure smooth administration of the MPH program.

Qualifications

• Associate’s degree and 4 to 6 years relevant experience or equivalent combination.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe, and Canvas.
• Strong customer service orientation, organizational, communication, and problem-solving skills.

Responsibilities

• Serve as the first point of contact for prospective and current students, alumni, visitors, and faculty.
• Coordinate admissions processes, including tracking, communications, and correspondence.
• Manage admissions data systems and prepare official communications.
• Support recruitment events, orientation, and student engagement initiatives.
• Coordinate logistics for meetings, events, and program activities.
• Collaborate with faculty, staff, campus partners, and community organizations.
• Monitor multiple projects with strong attention to detail.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Multitasking

Attention to detail

Education

Associate’s degree

Tools

Microsoft Office Suite

Adobe

Canvas LMS

Job description

Program Coordinator, Graduate & Public Health Education

Cornell Public Health, housed within the College of Veterinary Medicine, prepares the next generation of public health leaders through innovative education, engaged learning, and strong community partnerships. Our close-knit team is committed to delivering exceptional student experiences through responsive service, personalized support, and meaningful connections.

The Opportunity

Are you highly organized, tech-savvy, and energized by working with students? Do you thrive in a fast-paced environment where no two days look exactly alike?

Cornell Public Health is seeking a Program Coordinator to serve as the welcoming face of our program while providing essential support for admissions, student services, events, and program operations. This position plays a vital role in supporting prospective students, current students, alumni, faculty, and external partners while helping ensure the smooth administration of our Master of Public Health program.

The ideal candidate enjoys balancing competing priorities, building relationships, solving problems, and creating exceptional experiences for students and program stakeholders.

What you’ll Do

As the Program Coordinator, you will:

• Serve as the first point of contact for prospective students, current students, alumni, visitors, and faculty.
• Coordinate admissions processes, including application tracking, communications, applicant database management, and admissions correspondence.
• Manage and maintain complex admissions and student data systems.
• Prepare professional communications including acceptance letters, scholarship notifications, and other official correspondence.
• Support recruitment activities, open houses, orientation programs, graduation events, and student engagement initiatives.
• Coordinate logistics for meetings, events, and program activities.
• Collaborate with faculty, staff, campus partners, and community organizations.
• Monitor multiple projects simultaneously while maintaining exceptional attention to detail.
• Help foster a welcoming and supportive environment for students throughout their academic journey.
• Identify student concerns, trends, and opportunities while serving as a trusted resource within the program.

What We Need

• Associate’s degree and 4 to 6 years relevant experience or equivalent combination
• Demonstrated technical competence in many software packages, including Microsoft Office Suite (including Word, Excel, PowerPoint), Adobe, and virtual course organizational systems like Canvas.
• Strong customer service orientation, organizational skills, communication skills, proactivity, problem-solving, multitasking, attention to detail, reliability and ability to managing competing priorities
• Success developing effective working relationships and collaboration with a wide variety of faculty, staff and students
• Ability to handle confidential and sensitive information with discretion and professionalism
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

It Would Be a Bonus if You Have Any of the Following

• Experience in higher education and/or public health
• Possession of NYS notary public license
• Experience with social media outreach, surveys, website updates
• Experience with Cornell accounting
• Experience with Cornell Graduate Field

Why You’ll Love This Role

This position offers a unique opportunity to make a meaningful difference in students' lives while developing expertise in admissions, student services, program administration, and higher education operations.

You’ll join a highly collaborative team that values responsiveness, mentorship, knowledge-sharing, and professional growth. As the program continues to evolve and grow, there will be opportunities to expand your student-facing responsibilities and build new skills.

Rewards and Benefits

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell.
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.