Program Coordinator, Graduate & Public Health Education

Cornell University; Town of Ithaca (NY); On-site; USD 36,000 - 42,000; Full time

Job summary

Cornell Public Health in Ithaca, NY, is seeking a Program Coordinator to welcome and support prospective and current students, alumni and partners. You will manage admissions communications, data systems, and professional correspondence to ensure smooth operations of the Master of Public Health program.

The role emphasizes balance of priorities, relationship-building, problem-solving, and creating exceptional student experiences. On-site, with opportunities to grow within a collaborative team.

Qualifications

• Associate degree with 4–6 years of relevant experience.
• Strong skills in Office, Adobe, and Canvas.
• Excellent customer service and multitasking abilities.
• Ability to handle confidential information with discretion.

Responsibilities

• Serve as the first point of contact for prospective students, current students, alumni, visitors, and faculty.
• Coordinate admissions processes, including application tracking, communications, applicant database management, and admissions correspondence.
• Manage and maintain complex admissions and student data systems.
• Prepare professional communications including acceptance letters, scholarship notifications, and other official correspondence.
• Support recruitment activities, open houses, orientation programs, graduation events, and student engagement initiatives.
• Coordinate logistics for meetings, events, and program activities.
• Collaborate with faculty, staff, campus partners, and community organizations.
• Monitor multiple projects simultaneously while maintaining exceptional attention to detail.
• Help foster a welcoming and supportive environment for students throughout their academic journey.
• Identify student concerns, trends, and opportunities while serving as a trusted resource within the program.

Skills

Customer service

Organizational skills

Communication skills

Proactivity

Problem solving

Multitasking

Attention to detail

Teamwork

Education

Associate degree + 4-6 years experience

Tools

Canvas

Adobe

Microsoft Office

Job description

About The Department

Cornell Public Health, housed within the College of Veterinary Medicine, prepares the next generation of public health leaders through innovative education, engaged learning, and strong community partnerships. Our close-knit team is committed to delivering exceptional student experiences through responsive service, personalized support, and meaningful connections.

About The Department

Cornell Public Health, housed within the College of Veterinary Medicine, prepares the next generation of public health leaders through innovative education, engaged learning, and strong community partnerships. Our close-knit team is committed to delivering exceptional student experiences through responsive service, personalized support, and meaningful connections.

The Opportunity

Are you highly organized, tech-savvy, and energized by working with students? Do you thrive in a fast-paced environment where no two days look exactly alike? Cornell Public Health is seeking a Program Coordinator to serve as the welcoming face of our program while providing essential support for admissions, student services, events, and program operations. This position plays a vital role in supporting prospective students, current students, alumni, faculty, and external partners while helping ensure the smooth administration of our Master of Public Health program. The ideal candidate enjoys balancing competing priorities, building relationships, solving problems, and creating exceptional experiences for students and program stakeholders.

What You’ll Do

As the Program Coordinator, you will:

• Serve as the first point of contact for prospective students, current students, alumni, visitors, and faculty.
• Coordinate admissions processes, including application tracking, communications, applicant database management, and admissions correspondence.
• Manage and maintain complex admissions and student data systems.
• Prepare professional communications including acceptance letters, scholarship notifications, and other official correspondence.
• Support recruitment activities, open houses, orientation programs, graduation events, and student engagement initiatives.
• Coordinate logistics for meetings, events, and program activities.
• Collaborate with faculty, staff, campus partners, and community organizations.
• Monitor multiple projects simultaneously while maintaining exceptional attention to detail.
• Help foster a welcoming and supportive environment for students throughout their academic journey.
• Identify student concerns, trends, and opportunities while serving as a trusted resource within the program.

What We Need

• Associate’s degree and 4 to 6 years relevant experience or equivalent combination
• Demonstrated technical competence in many software packages, including Microsoft Office Suite (including Word, Excel, PowerPoint), Adobe, and virtual course organizational systems like Canvas.
• Strong customer service orientation, organizational skills, communication skills, proactivity, problem-solving, multitasking, attention to detail, reliability and ability to managing competing priorities
• Success developing effective working relationships and collaboration with a wide variety of faculty, staff and students
• Ability to handle confidential and sensitive information with discretion and professionalism
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

It Would Be a Bonus if You Have Any of the Following

• Experience in higher education and/or public health
• Possession of NYS notary public license
• Experience with social media outreach, surveys, website updates
• Experience with Cornell accounting
• Experience with Cornell Graduate Field

Why You'll Love This Role

This position offers a unique opportunity to make a meaningful difference in students' lives while developing expertise in admissions, student services, program administration, and higher education operations. You'll join a highly collaborative team that values responsiveness, mentorship, knowledge-sharing, and professional growth. As the program continues to evolve and grow, there will be opportunities to expand your student-facing responsibilities and build new skills.

Important Notes About Applying

• A resume and cover letter outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• This position is based in Ithaca, NY and is 100% on-site.
• Visa sponsorship is not available for this position.
• Relocation assistance is not available for this position.

Rewards And Benefits

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

University Job Title

Student Services Asst IV

Job Family

Student Services

Level

D

Pay Rate Type

Hourly

Pay Range

$26.09 - $30.32

Remote Option Availability

Onsite

Company

Contract College

Contact Name

Shallena Cunningham

Contact Email

[e-mail]

Job Titles And Pay Ranges

Non-Union Positions

Noted Pay Ranges Reflect The Potential Pay Opportunity For Each Job Profile. The Hiring Rate Of Pay For The Successful Candidate Will Be Determined Considering The Following Criteria

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

EEO Statement

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-10-30