PROGRAM COORDINATOR (FULL-TIME)

Junior Achievement of Southeastern Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Job summary

Junior Achievement of Southeastern Pennsylvania is seeking a Program Coordinator (Full-Time) to support program operations across Greater Philadelphia, Berks and the Lehigh Valley. The role collaborates with the Program Director, Learning Experiences to deliver impactful experiences for students, educators, and volunteers.

The position manages volunteer registration for 1,000+ volunteers annually, supports simulations, and ensures safety and quality of programs.

Qualifications

• Bachelor’s degree in related field or equivalent combination of education and experience.
• 1-2 years of JA or related nonprofit experience.
• Experience with Diversity, Equity, and Inclusion.
• Experience with CRMs and data management.

Responsibilities

• Support the implementation of ELCs, including simulations support and occasionally facilitating simulations.
• Manage registration and onboarding for 1,000+ volunteers annually, serving as first line of communication for inquiries.
• Coordinate with Program Manager on volunteer recruitment, management, and reporting.
• Assist in inventory tracking for all simulation resources and materials.
• Provide technical support and troubleshoot simulation software and mobile unit materials.

Skills

Communication skills

Interpersonal skills

Presentation skills

Critical thinking

CRM experience

Collaboration

Education

Bachelor’s degree or equivalent

Job description

Program Coordinator (Full-Time)

Area: southeastern PA

Reports to: Program Director, Learning Experiences

Status: Full-Time, Salaried

Salary: $40,000 - $50,000

Impact

The Program Coordinator is an integral part of the delivery of our mission and will support the growth and expansion of key JASEPA initiatives. The position will take the lead on program operations functions including the coordination of key departmental activities. The Program Coordinator will further work closely with the Vice President, Learning Experiences and Program Managers to support programs, events, and other projects as needed with nonprofit partners, business and education communities in Greater Philadelphia, Berks and the Lehigh Valley.

Primary Responsibilities

• Support the implementation of ELCs, including supporting simulation specialists and occasionally facilitating simulations.
• Manage registration and onboarding for 1,000+ volunteers annually, from various sources. Act as the first line of communication for volunteer inquiries.
• Coordinate with Program Manager, Experiential Learning and Corporate Engagement Manager on volunteer recruitment, management, and reporting.
• Assist in the inventory tracking for all simulation resources (tablets, props, program materials, etc.).
• Provide technical support and troubleshoot common issues with simulation software and/or mobile unit materials. Maintain upkeep of technology materials including charging.
• Travel to and from simulation venues and support transportation of program materials.
• Lead the set up of physical simulation pop-up build out ahead of simulation and break down following simulation.
• Provide the highest level of instructional excellence of the program and customer service for all stakeholders (educators, students & volunteers).
• Ensure all stakeholders (educators, students & volunteers) adhere to safety measures as required by venues/schools.
• Manage records and information relating to school and volunteer activity.
• Adhere to all program reporting requirements and alignment with implementation standards to ensure proper verification of all programs.
• Support Diversity & Inclusion efforts throughout entire program lifecycle from students and volunteers to partners.
• Support other organizational initiatives as appropriate. Collaborate with all JASEPA team members in fulfilling responsibilities.
• Attend training offered by JASEPA/JA USA to continue striving for professional improvement.
• Other projects as required, including event support on weeknights, weekends, and holidays.

Qualifications (required)

• Bachelor’s degree in related field or equivalent combination of education and experience.
• 1-2 years of JA or related business development or non-profit experience.
• Prior experience working with young people is a plus.
• Strong oral/written communication, interpersonal, presentation, and critical thinking skills. Computer literate. Experience with CRMs.
• Proven record of success engaging and collaborating with people from diverse socio-economic, race and cultural backgrounds. Experience with Diversity, Equity, and Inclusion.
• Proven ability to organize and prioritize multiple tasks.
• Personal qualities of integrity, credibility, and a commitment and passion for JASEPA’s mission.
• Proactive and entrepreneurial. Demonstrated strength in cross-functional team collaboration.
• Reliable transportation.