Volunteer Programs & Operations Coordinator

Junior Achievement of Southeastern Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Job summary

Junior Achievement of Southeastern Pennsylvania is seeking a Program Coordinator (Full-Time) to support program operations across Greater Philadelphia, Berks and the Lehigh Valley. The role collaborates with the Program Director, Learning Experiences to deliver impactful experiences for students, educators, and volunteers.

The position manages volunteer registration for 1,000+ volunteers annually, supports simulations, and ensures safety and quality of programs.

Qualifications

• Bachelor’s degree in related field or equivalent combination of education and experience.
• 1-2 years of JA or related nonprofit experience.
• Experience with Diversity, Equity, and Inclusion.
• Experience with CRMs and data management.

Responsibilities

• Support the implementation of ELCs, including simulations support and occasionally facilitating simulations.
• Manage registration and onboarding for 1,000+ volunteers annually, serving as first line of communication for inquiries.
• Coordinate with Program Manager on volunteer recruitment, management, and reporting.
• Assist in inventory tracking for all simulation resources and materials.
• Provide technical support and troubleshoot simulation software and mobile unit materials.

Skills

Communication skills

Interpersonal skills

Presentation skills

Critical thinking

CRM experience

Collaboration

Education

Bachelor’s degree or equivalent

Job description

Junior Achievement of Southeastern Pennsylvania is seeking a Program Coordinator (Full-Time) to support program operations across Greater Philadelphia, Berks and the Lehigh Valley. The role collaborates with the Program Director, Learning Experiences to deliver impactful experiences for students, educators, and volunteers.

The position manages volunteer registration for 1,000+ volunteers annually, supports simulations, and ensures safety and quality of programs.