Program Coordinator Developmental Disability Service

Helpful Hearts Health Services Inc; Mission (KS); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Descripción de la vacante

Helpful Hearts Health Services Inc. is seeking a Program Coordinator to support adults with developmental disabilities across residential and community programs.

This hands-on, field-based role requires strong communication, organization, and time-management skills and involves occasional evenings, weekends, and on-call responsibilities. The position emphasizes oversight of homes, service coordination, documentation accuracy, and compliance with agency, DDA, COMAR, and CMS requirements.

Formación

• Associate degree required; Bachelor’s preferred.
• At least 3 years supporting individuals with developmental disabilities.
• Valid driver’s license and reliable transportation.
• Ability to lift up to 50 lbs.
• Strong communication and documentation skills.

Responsabilidades

• Support individuals in homes and communities to promote safety, independence, and participation.
• Assist with development, review, and implementation of PCP goals, outcomes, and strategies.
• Attend annual PCP and team meetings and support service coordination.
• Monitor individual progress and required follow-up.
• Complete required documentation accurately and timely, including summaries, progress notes, follow-up reports, and service records.

Conocimientos

Communication

Documentation

Organization

Follow-through

Educación

Associate degree in Human Services or related field

Bachelor's degree preferred

Descripción del empleo

Benefits:

• Competitive salary
• Opportunity for advancement
• 401(k) matching
• Bonus based on performance

About Helpful Hearts Health Services Inc.

Helpful Hearts Health Services Inc. is a DDA-licensed provider supporting adults with intellectual and developmental disabilities through person-centered residential, personal support, community development, employment, nursing, and related services.

We are seeking an organized, dependable, and compassionate Program Coordinator to support the day-to-day operation of our residential and community programs.

Position Summary

The Program Coordinator assists with oversight of assigned homes and community programs, supports staff, ensures person-centered service delivery, and helps maintain compliance with agency, DDA, COMAR, and CMS requirements.

This is a hands-on, field-based role requiring strong communication, organization, follow-through, and time-management skills. Occasional evenings, weekends, and on-call responsibilities may be required based on program needs.

Key Responsibilities

Individual Support & Planning

• Support individuals in their homes and communities to promote safety, independence, and meaningful participation.
• Assist with development, review, and implementation of PCP goals, outcomes, and strategies.
• Attend annual PCP and team meetings and support service coordination.
• Monitor individual progress and required follow-up.

Program Oversight & Compliance

• Assist the Program Manager with oversight of assigned homes and programs.
• Ensure services meet agency, DDA, COMAR, CMS, and PCP requirements.
• Complete regular home, community, and compliance visits.
• Monitor medical, dental, psychiatric, therapy, and other appointments; ensure follow-up recommendations and documentation are completed.
• Review household funds, logs, daily notes, service documentation, and incident reports for accuracy and completeness.

Staff Support & Leadership

• Provide coaching, support, and accountability to DSPs and House Managers.
• Assist with scheduling, call-outs, and staffing coverage.
• Help orient and train new staff and reinforce agency expectations and best practices.
• Report performance concerns to the Program Manager and assist with corrective actions as directed.

Documentation & Administration

• Complete required documentation accurately and timely, including summaries, progress notes, follow-up reports, and service records.
• Review staff notes, timesheets, medical records, and service logs for accuracy.
• Use agency scheduling, electronic records, and reporting systems appropriately.

Communication & Collaboration

• Maintain professional communication with individuals, families, guardians, CCSs, House Managers, DSPs, nurses, Program Managers, and other team members.
• Attend staff meetings, DDA trainings, and agency-required events.
• Collaborate with leadership to ensure continuity, quality, and timely resolution of concerns.

Minimum Requirements

• Associate degree in Human Services or related field; Bachelor's preferred.
• At least 3 years of experience supporting individuals with developmental disabilities.
• Valid driver's license, reliable transportation, and active auto insurance.
• Full driver's license with no more than 3 driving points.
• Strong communication, documentation, organization, and follow-through skills.
• Ability to lift up to 50 lbs when required.

Preferred Qualifications

• Experience with a Maryland DDA residential or community-based provider.
• Knowledge of DDA and COMAR requirements.
• Experience coordinating services, coaching staff, or leading DSP teams.
• Strong time-management and problem-solving skills.

Why Join Helpful Hearts?

• Mission-driven and supportive work environment.
• Meaningful work supporting individuals with developmental disabilities.
• Professional growth and advancement opportunities.
• Competitive salary and benefits.

Schedule

• Full-time
• Occasional evenings and weekends
• On-call responsibilities as assigned

Benefits

• Professional development assistance
• 401(K) retirement plan
• Competitive salary
• Opportunities for advancement