Program Coordinator: Community Care & Admin

Consumer Directed Choices, Inc.; City of Albany (NY); On-site; USD 31,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Sick, Vacation, and Personal time

401(k)

Casual Dress Code

Job summary

Consumer Directed Choices, Inc. (CDChoices) in Albany, NY is seeking a Program Coordinator to support seniors and people with disabilities.

The role covers onboarding, payroll processing for personal assistants, service authorizations, and administrative tasks within home care programs. The ideal candidate will have an associate degree and at least two years of program support experience, with strong organizational and customer service skills.

Qualifications

• Associate's degree in Business, Human Services or a related field.
• Minimum 2 years of relevant experience in program support, administrative services or related area.
• Knowledge and support of independent living philosophies.
• Personal experience with disabilities or professional experience with seniors/disabled clients.

Responsibilities

• Provide programmatic, payroll, authorization and administrative support to program participants and personal assistants.
• Assist with onboarding, enrollment documentation and program records management.
• Ensure accurate transmission of PA hours to payroll via EVV system and payroll data entry.
• Process changes to service hours and renewals; update authorizations in the internal database.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Time management

Problem solving

Education

Associate's degree in Business/Human Services

Tools

Microsoft Access

Microsoft Excel

Microsoft Word

Outlook

Job description

Consumer Directed Choices, Inc. (CDChoices) in Albany, NY is seeking a Program Coordinator to support seniors and people with disabilities.

The role covers onboarding, payroll processing for personal assistants, service authorizations, and administrative tasks within home care programs. The ideal candidate will have an associate degree and at least two years of program support experience, with strong organizational and customer service skills.