Program Coordinator - Capital Pathways (Hybrid, Fairfax VA)

Cooperative Education; Virginia (MN); Hybrid; USD 50,000 - 55,000; Full time

Job summary

The Virginia Small Business Development Center (SBDC) Network is seeking a Program Coordinator to support the Capital Pathways program in Fairfax, VA. The role emphasizes client intake, referrals, data quality, and reporting, with focus on outreach, trainings, and grants administration.

You will manage CRM data, assist with newsletters and annual reports, and support procurement and budget tracking under federal grant guidelines, primarily in a hybrid office setting.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience using Microsoft Office applications in a professional setting.
• Experience engaging with diverse stakeholders, clients, or program participants.
• Experience learning and handling administrative and programmatic tasks independently.
• Excellent writing and communication skills, with the ability to produce professional emails, reports, and meeting notes.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines with minimal supervision.
• Professional interpersonal skills and the ability to engage confidently with small business clients and external stakeholders.
• Self-starter with initiative and curiosity, and eager to learn new concepts relevant to the program.
• Comfortable contributing ideas and participating actively in collaborative team discussions.
• Strong attention to detail, especially in data entry, recordkeeping, and financial tracking.
• Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.

Responsibilities

• Conducts initial intake calls with prospective clients to assess business needs and determine program fit.
• Refers clients to the appropriate technical assistance advisors or partners based on their needs and eligibility.
• Follows-up with clients after missed meetings, cancellations, or expressions of interest; and
• Hosts Zoom webinars and assists in filtering and organizing participant questions, and coordinating logistics for in-person trainings.
• Performs routine audits of client data in the CRM system to ensure completeness and accuracy;
• Ensures meeting notes and client interaction records are documented appropriately for reporting and analysis;
• Enters events into the CRM system, tracks attendance, and reconciles events; and
• Tracks and reports on impact by Capital Pathways' clients.
• Assists in the preparation of program newsletters, webinar promotions, client success stories, and annual reports; and
• Helps collect relevant data and materials from partners and internal systems.
• Populates monthly budget monitoring tools and supports tracking spending against program budget;
• Supports grant compliance by tracking sponsor reporting deadlines; and
• Processes vendor invoices and assists with procurement documentation as needed.

Skills

Communication

Organizational skills

Team collaboration

Time management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

The Virginia Small Business Development Center (SBDC) Network is seeking a Program Coordinator to support the Capital Pathways program in Fairfax, VA. The role emphasizes client intake, referrals, data quality, and reporting, with focus on outreach, trainings, and grants administration.

You will manage CRM data, assist with newsletters and annual reports, and support procurement and budget tracking under federal grant guidelines, primarily in a hybrid office setting.