Program Coordinator, Admissions, Remote, Enrollment Management

UC James L. Winkle College of Pharmacy; Cincinnati (OH); Remote; USD 44,000 - 47,000; Full time

Job summary

An established industry player is seeking a detail-oriented CRM Administrator to join their dynamic team. This fully remote position offers an exciting opportunity to collaborate with academic partners, design systems, and enhance student recruitment processes. With a focus on innovation, the role involves managing CRM projects, training users, and improving system usage. Enjoy a competitive salary, comprehensive benefits, and a supportive work environment that prioritizes work-life balance. If you're passionate about making a difference in education and thrive in a collaborative setting, this position is perfect for you.

Benefits

Comprehensive Tuition Remission

Robust Retirement Plans

Generous Time-Off Policy

Comprehensive Health Coverage

Professional Development Opportunities

Qualifications

• Experience in Admissions, Enrollment Management, or CRM systems.
• Proficiency in Microsoft Office, especially Word and Excel.

Responsibilities

• Build relationships with academic colleges for CRM needs.
• Fulfill CRM project requests and assist with Slate user training.

Skills

CRM Administration

Microsoft Office Suite

Collaboration Skills

Project Coordination

Education

Bachelor's Degree

Tools

Technolutions Slate

Oracle PeopleSoft

Job description

Current UC employees must apply internally via SuccessFactors

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals $2 billion.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

The Office of Admissions at the University of Cincinnati seeks someone who is detailed, creative, an excellent collaborator, and a skilled CRM administrator to join the CRM Team. This team serves as the lead administrators of two instances of Slate CRM by Technolutions used by Graduate and Undergraduate Admissions. This position will report to the Associate Director of Admissions Technology and will be primarily responsible for building strong working relationships with campus partners in our academic colleges to develop the tools that they need in the CRM to effectively recruit prospective students and for helping the CRM Team to complete a variety of project requests that we receive.

This position is fully remote with occasional exceptions for on-campus trainings and events.

Essential Functions

• Build and maintain collaborative relationships with key stakeholders within the academic colleges.
• Design and build systems and features specifically for the academic colleges.
• Fulfill CRM project requests submitted by campus partners. This could include requests for forms, event templates, portals, queries, workflows, application updates, etc.
• Assist with finding and merging duplicate records within Slate.
• Assist with training Slate users.
• Help resolve questions and small requests sent to the CRM Team.
• Assist with query and report building when needed.
• Collaborate with other staff members of the CRM Team to strategize ways to improve the University's usage of Slate.
  
  

Minimum Requirements

• Experience should be in Admissions, Enrollment Management, or experience utilizing a Customer Relationship Management System, like Technolutions Slate (CRM) and Oracle PeopleSoft (SIS)
• Proficiency working within Microsoft Office Suite of programs (specifically merging documents in Word and manipulating data in Excel).
  
  

Required Education

• Bachelor's Degree.
• Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
  
  

Required Experience

One (1) year of program coordination experience.

Additional Qualifications Considered

Preference will be given to candidates who have:

• Experience with Technolutions Slate (CRM) and Oracle PeopleSoft (SIS);
• Experience with exporting/importing best practices
  
  

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.
  
  

Compensation And Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include

• Competitive salary range of $44,000 - $47,000 based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities
  
  

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [e-mail].

The University of Cincinnati is an Equal Opportunity Employer.

REQ: 99011