Program Coordinator, Admissions, Remote, Enrollment Management

University of Cincinnati; Cincinnati (OH); Remote; USD 44,000 - 47,000; Full time

Job summary

An established industry player is seeking a detail-oriented Program Coordinator to join their Admissions team. This role involves managing CRM systems, collaborating with academic partners, and enhancing recruitment tools. The position offers a fully remote work environment with occasional on-campus training. The ideal candidate will have experience in program coordination and CRM administration, particularly with Technolutions Slate. Enjoy a competitive salary and a comprehensive benefits package designed to support your well-being and work-life balance.

Benefits

Tuition remission for employees and dependents

Robust retirement plans

Generous time-off policy

6 weeks paid parental leave

Flexible spending accounts

Wellness programs

Qualifications

• 5 years of relevant work experience or specialized training can substitute for education.
• Experience in Admissions or Enrollment Management is preferred.

Responsibilities

• Build and maintain relationships with academic colleges.
• Fulfill CRM project requests from campus partners.
• Assist with training Slate users and resolving inquiries.

Skills

CRM Administration

Collaboration

Data Management

Microsoft Office Suite

Education

Bachelor's Degree

Tools

Technolutions Slate

Oracle PeopleSoft

Job description

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Program Coordinator, Admissions, Remote, Enrollment Management

Current UC employees must apply internally via SuccessFactors

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals $2 billion.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

The Office of Admissions at the University of Cincinnati seeks someone who is detailed, creative, an excellent collaborator, and a skilled CRM administrator to join the CRM Team. This team serves as the lead administrators of two instances of Slate CRM by Technolutions used by Graduate and Undergraduate Admissions. This position will report to the Associate Director of Admissions Technology and will be primarily responsible for building strong working relationships with campus partners in our academic colleges to develop the tools that they need in the CRM to effectively recruit prospective students and for helping the CRM Team to complete a variety of project requests that we receive.

This position is fully remote with occasional exceptions for on-campus trainings and events.

Essential Functions

• Build and maintain collaborative relationships with key stakeholders within the academic colleges.
• Design and build systems and features specifically for the academic colleges.
• Fulfill CRM project requests submitted by campus partners. This could include requests for forms, event templates, portals, queries, workflows, application updates, etc.
• Assist with finding and merging duplicate records within Slate.
• Assist with training Slate users.
• Help resolve questions and small requests sent to the CRM Team.
• Assist with query and report building when needed.
• Collaborate with other staff members of the CRM Team to strategize ways to improve the University's usage of Slate.
• Experience should be in Admissions, Enrollment Management, or experience utilizing a Customer Relationship Management System, like Technolutions Slate (CRM) and Oracle PeopleSoft (SIS)
• Proficiency working within Microsoft Office Suite of programs (specifically merging documents in Word and manipulating data in Excel).

Required Education

• Bachelor's Degree.
• Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

One (1) year of program coordination experience.

Additional Qualifications Considered

Preference will be given to candidates who have:

• Experience with Technolutions Slate (CRM) and Oracle PeopleSoft (SIS);
• Experience with exporting/importing best practices

Physical Requirements/Work Environment

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include:

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary range of $44,000 - $47,000 based on experience
• Flexible spending accounts & wellness programs

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [e-mail] .

The University of Cincinnati is an Equal Opportunity Employer.

REQ:99011

Program Coordinator, Admissions, Remote, Enrollment Management

Date: May 9, 2025

Location:

Cincinnati, OH, US

Facility: Main Campus

University of Cincinnati | 2600 Clifton Ave. | Cincinnati, OH 45221 | ph: 513-556-6000