Program Coordinator / Admissions Counselor

Simpson University; Redding (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Simpson University in Redding, CA is seeking a Program Coordinator/Admissions Counselor to provide direct recruiting and administrative support for the School of Education. The role emphasizes customer service, organization, and effective use of technology to manage candidate records and scheduling.

Responsibilities include advising candidates, maintaining Ed Plans, coordinating events, and supporting credentialing processes while upholding Simpson University values and a Christ-centered

Qualifications

• Bachelor's degree preferred.
• Two years administrative assistant or office coordination preferred; one or more years of student recruitment experience or sales experience preferred
• Initiative to learn and maintain the procedures and processes of the School of Education office.
• Proficient in Microsoft Office software applications (e.g. Word, Excel, Access, etc.)
• Ability to use key technology tools such as CRM and SIS and to learn new programs

Responsibilities

• General support for SOE programs; respond to queries regarding the credentialing process
• Scan candidate records for accreditation documentation
• Manage the needs of the office: processing check requests, filing, copying, deliveries
• Advise candidates and create Ed Plans
• Coordinate all SOE events including Credential Ceremony, orientations, Commencement - Department reception, and Advisory Board Breakfast
• Maintain SOE social media accounts such as LinkedIn

Skills

Customer service

Organization

Technology proficiency

Communication skills

Microsoft Office

Education

Bachelor's degree preferred

Tools

CRM

SIS

Job description

Brief Description

This position provides direct recruiting and administrative support for the School of Education. Primary skills needed to successfully perform this job include but are not limited to excellent customer service, organization, strong use of technology, and excellent communication skills (oral & written).

Qualifications

• Bachelor’s degree preferred
• Two years administrative assistant or office coordination preferred; one or more years of student recruitment experience or sales experience preferred
• Initiative to learn and maintain the procedures and processes of the School of Education office.
• Proficient in Microsoft Office software applications (e.g. Word, Excel, Access, etc.)
• Ability to use key technology tools such as CRM and SIS and to learn new programs

General Expectations

• Personal relationship with Jesus, a vibrant Christian faith, and a commitment to Christian community; capable of sharing faith and engaging in conversations about Christ
• Demonstrate Simpson University Values in the performance of all duties
• Maintain lifestyle in accordance with Simpson University Lifestyle Policy in Staff Handbook
• Maintain the confidentiality of information, data and records. Properly use tact, diplomacy, discretion and judgment
• Demonstrate strong customer service skills in the performance of job duties
• Demonstrate good organizational and communication skills in the performance of job duties
• Supervises employees in accordance with Simpson University policies and procedures (for supervisory positions)
• Support the overflow needs of other departments within the respective university area
• Perform other duties in accordance with this position as deemed necessary by the immediate supervisor

Essential Functions

• General support for SOE programs as needed; respond to queries regarding the credentialing process
• Scan candidate records for accreditation documentation
• Manage the needs of the office: processing check requests, filing, copying, deliveries, etc.
• Advise candidates and create Ed Plans
• Facilitate the Retention process, track registration, entering candidates Ed Plans into Colleague
• Assist with coordinating all SOE events including Credential Ceremony, orientations, Commencement - Department reception, and Advisory Board Breakfast
• Assist the Credential Analyst with assigned projects, such as Title II, ADS, pay memos, etc.
• Maintain SOE social media accounts such as LinkedIn
• Assist with admissions events, and occasional overnight travel for recruitment purposes
• Light tech support for SOE department adjuncts
• Oversee the record keeping of syllabi and textbook orders, assist with the organization of the SOE shared Drive & fillable forms, and create flyers, postcards, and announcements
• Meet the daily, weekly, and monthly plans and means for achieving recruitment goals for each entering term developed in cooperation with the School of Education Dean
• Meet and maintain high‑level goals for enrollment provided by the School of Education Dean
• Assist in evaluating and improving current recruitment processes, procedures, and strategies
• Coordinate financial aid advisement for new students in cooperation with Financial Aid Office
• Maintain a current understanding of various recruitment information including, but not limited to financial aid procedures, transcript evaluation, registration processes, and the use of the CRM tool
• Provide excellent customer service experiences to prospective and current students, maintain admissions funnel, contact prospective students, review and accept applicants under regular acceptance criteria
• Process new student applications: work with candidates to gather required documents, schedule interviews, assist with registration, etc.

Physical Requirements

Job Title:

Program Coordinator/Admissions Counselor

Typical Working Conditions

(Describe environment including exposure to heat, cold, fumes, chemicals, allergens, mold, etc.)

Indoors in controlled environment

Equipment Used

(List all manual and automated equipment used in the course of performing essential functions.)

Computer, scanner, copier, mouse, keyboard, stapler, 3-hole punch, letter opener

Essential Physical Tasks

(List all physical tasks encountered in performing essential functions - i.e. sitting for long periods of time using a computer, standing, climbing ladders, etc.)

Sitting for long periods of time using a computer

Analysis Of Physical Demands To Perform Essential Functions

Key (Based on typical week):
N=Never
R=Rarely (Less than 1 hour per week)
O=Occasional (1%-33% of time)
F=Frequent (34%-66% of time)
C=Constant (over 66% of time)

Activity

N
R
O
F
C
N
R
O
F
C

Lifting/Carrying

Under 10 lbs
X
Reach over shoulder
X
11-20 lbs
X
Reach over head
X
21-50 lbs
X
Reach outward
X
51-100 lbs
X
Climb
X
Over 100 lbs
X
Crawl
X
Kneel
X

Twisting/Turning

Under 10 lbs
X
Reach over shoulder
X
11-20 lbs
X
Reach over head
X
21-50 lbs
X
Reach outward
X
51-100 lbs
X
Climb
X
Over 100 lbs
X
Crawl
X
Kneel
X

Driving

Automatic Trans
X
Standard Trans
X

Other

Keyboard/Ten Key
X
Fingering (fine dexterity)
X
Handling (grasping, holding)
X
Repetitive Motion – Hands
X
Repetitive Motion - Feet
X

Salary Range: $21-$24 hourly