Program Coordinator

Bay Area Community Resources; United States; On-site; USD 77,000 - 82,000; Full time

Benefits offered by this job

Flexible spending account

Employee assistance program

Professional development opportunities

Job summary

Bay Area Community Resources is seeking a Program Coordinator to lead the launch and operation of the THRIVE Center. This full-time role involves coordinating services, developing partnerships, and ensuring high-quality experiences for families accessing support.

The ideal candidate will have a Bachelor's degree and relevant experience in community-based programs. Strong leadership, communication skills, and commitment to equity are essential for success in this position.

Qualifications

• Bachelor’s degree in Public Administration, Social Work, Human Services, Education, or related field.
• Three or more years of experience in community-based programs or family support.
• Strong leadership and communication skills.

Responsibilities

• Coordinate partnerships with community organizations and providers.
• Oversee daily operations of the THRIVE Center.
• Support outreach and community engagement efforts.

Skills

Leadership experience

Strong verbal and written communication skills

Knowledge of trauma-informed practices

Experience building partnerships

Education

Bachelor’s degree in relevant field

Job description

Benefits & Compensation

Exempt position with an annual salary of $77,000-$82,000. Agency and federal holiday pay. Employee assistance program, dental, vision, wellness program, life insurance, flexible spending account, commuter benefits, Wellhub medical insurance. Professional development opportunities.

Schedule

This is a full‑time, exempt position. The THRIVE Center meets during after‑school and evening hours; the role will primarily work an afternoon‑to‑evening schedule, with one daytime shift each week to support alternate family schedules, partner meetings, planning activities, and community engagement. Minimum expectation of one Saturday per month; as the Center grows, a more regular Saturday schedule may be implemented.

Job Summary

The Program Coordinator will play a central role in launching and operating the THRIVE Center during its early development and implementation phases. This role involves developing partnerships, establishing systems and processes, coordinating services, and creating a seamless experience for families accessing support. The Program Coordinator will work closely with BACR leadership, community partners, and the THRIVE Leadership Committee to oversee partner coordination, system development, outreach efforts, service integration, and continuous improvement activities. The Coordinator will supervise the Center’s Family Resource Navigator and ensure high‑quality participant experiences.

Essential Duties and Responsibilities

• Coordinate and strengthen partnerships with co‑located providers, school districts, county departments, and community‑based organizations to support integrated service delivery.
• Convene and facilitate partner meetings, maintain partnership agreements and workflows, and support alignment with Center goals and service commitments.
• Represent the THRIVE Center in community collaboratives, stakeholder meetings, and cross‑system initiatives.
• Lead the development and implementation of Center infrastructure, including intake systems, referral pathways, data‑sharing procedures, and service coordination protocols.
• Coordinate the calendar/scheduling for provider co‑location at the THRIVE Center.
• Coordinate staffing, onboarding, scheduling, and operational planning in collaboration with BACR leadership.
• Supervise and provide reflective supervision to the Family Resource Navigator while ensuring implementation of trauma‑informed, culturally responsive, strengths‑based, and motivational interviewing‑informed practices.
• Oversee daily Center operations to maintain a welcoming, organized, and effective environment for participants, partners and staff.
• Support intake, navigation and participant engagement as needed to ensure a seamless “no wrong door” experience.
• Lead outreach, community engagement, presentations and relationship‑building efforts to increase awareness of the THRIVE Center and its services.
• Coordinate community events, partner gatherings, outreach activities, and Center celebrations.
• Provide navigation support for families with complex needs requiring multi‑system coordination or partner collaboration.
• Collaborate with partners and the THRIVE Leadership Committee to establish shared outcomes, performance measures and evaluation strategies.
• Review program data, participant feedback, referral trends and service utilization to inform continuous improvement and decision‑making.
• Use data and stakeholder input to identify service gaps, strengthen partnerships and improve participant outcomes.
• Monitor budget expenditures, support grant implementation and ensure completion of contract deliverables and reporting requirements.

Qualifications and/or Education

• Bachelor’s degree (B.A.) in Public Administration, Social Work, Human Services, Education, Psychology, Public Health, or a related field and three years or more of progressively responsible experience in community‑based programs, youth services, family support, partnership development, collective impact initiatives, systems coordination, etc.; or an equivalent combination of education, training, and experience.
• Experience building and maintaining collaborative partnerships with public agencies, schools, community‑based organizations, and diverse stakeholders.
• Demonstrated leadership experience through supervision, mentoring, coaching, project management, team leadership or related responsibilities.
• Experience with program planning, implementation, evaluation, continuous improvement processes and data‑informed decision‑making.
• Strong verbal and written communication skills, including meeting facilitation, public speaking, presentations and stakeholder engagement.
• Commitment to advancing equity, inclusion, culturally responsive practices and family‑centered approaches.
• Knowledge of trauma‑informed practices, family strengthening approaches, community resources and systems navigation is highly desirable.
• Experience working with children, youth, families, family resource centres, schools, community collaboratives or community‑based organizations is highly desirable.

Equal‑Employment‑Opportunity Statement

BACR is an equal‑opportunity employer. All qualified applicants will receive consideration for employment with no regard to age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability, including AIDS or AIDS‑Related Complex or military status.