Program Coordinator

University of Utah; Salt Lake City (UT); Hybrid; USD 50,000 - 55,000; Full time

Job summary

The University of Utah's Financial Wellness Center seeks a student-centered Program Coordinator to support VITA programs, tax clinics, and financial planning activities. This role directly impacts student success and well-being through coordinated volunteer efforts, trainings, and educational programming.

Responsibilities include coordinating VITA site operations, supervising student mentors, delivering financial counseling, and contributing to program evaluation and improvement.

Qualifications

• Bachelor's degree or equivalent required.
• 2 years related experience required.
• Demonstrated human relations and effective communication skills.
• IRS VITA/TCE Basic, Advanced, Foreign Student, Quality Review, and Site Coordinator certifications within first tax season; preferred.
• Accredited Financial Counseling (AFC) Certification required or in process.

Responsibilities

• Support FWC's VITA Site Coordinator, acting as primary contact for VITA program including appointments scheduling and volunteer communications.
• Co-coordinate day-to-day operations of the VITA tax clinic, including volunteer recruitment, onboarding, scheduling, and recognition activities.
• Ensure IRS training, certification, and reporting compliance, including quality review of returns and e-file timelines.
• Escalate site-level compliance issues, volunteer conduct concerns, or IRS-facing risks promptly.
• Provide leadership, mentorship, and day-to-day support for student peer mentors; coordinate schedules.
• Develop and maintain learning modules and educational programming on taxation and financial planning.

Skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in Finance, Accounting, Business, or related field, or equivalent

Equivalency (one year education may substitute for one year work experience)

IRS VITA/TCE Basic, Advanced, Foreign Student, Quality Review, and Site Coordinator certifications within first tax season

Accredited Financial Counseling (AFC) Certification

Job description

Program Coordinator

Job Summary

About Us

The Financial Wellness Center (FWC) at the University of Utah is anationally recognized and state-wide model of excellence in studentfinancial wellness. As a comprehensive center, we provideindividualized financial counseling, impactful education, engagingoutreach, and dynamic programming that supports students in allareas of their financial well-being. Our work is grounded in astudent-centered approach that acknowledges the unique experiencesof our campus community. We aim to create a welcoming and engagingenvironment where all students can thrive. As a team, we prioritizemutual support, collaboration, and well-being. We value continuousgrowth and professional development while encouraging self-carepractices to foster a positive workplace culture.

Our Mission:

The mission of the Financial Wellness Center is to support studentwell-being and success by providing individualized financialcounseling, education, programming, research, and advocacy to guidestudents in their lifelong financial wellness journeys.

About the Position

The Financial Wellness Center (FWC) is seeking a student-centered Program Coordinator to join our dynamic and nationally recognized team. This roleoffers a unique opportunity to directly impact student success andwell-being by directly supporting our Volunteer Income TaxAssistance (VITA) annual clinics, and events and programs gearedtowards financial planning and taxes.

Responsibilities

VITA Program & Volunteer Coordination

• Support FWC's IRS VITA Site Coordinator, acting as the primarypoint of contact for the VITA program including appointmentscheduling and volunteer communications.
• Co-coordinate day-to-day operations of the VITA tax clinic,including volunteer recruitment, onboarding, and scheduling, andrecognition/ appreciation efforts throughout the tax season.
• Ensure compliance with IRS training, certification, andreporting requirements, including quality review of preparedreturns, e-file transmission timelines, and maintenance of requiredvolunteer and site records.
• Escalate site-level compliance issues, volunteer conductconcerns, or IRS-facing risks in a timely manner.

Student Staff Supervision

• Provide leadership, mentorship, and day-to-day support forstudent peer mentors, including coordinating schedules and projectresponsibilities.
• Train, coach, and develop student peer mentors on the FinancialPlanning and Taxes Track, fostering professional growth andhigh-quality service delivery.
• Support the recruitment, onboarding, engagement, and ongoingdevelopment of student peer mentors.

Financial Counseling and EducationalProgramming

• Provide specialized financial counseling with expertise intax-related matters, personal financial planning, student loans,and debt management
• Develop and maintain learning modules, educationalpresentations, specialized training, and other tailored programs asneeded.
• Collaborate with FWC staff and peer mentors to continuouslyimprove program and module effectiveness.

Specialized Projects & Initiatives

• Support the FWC leadership on specialized financial wellnessprojects and initiatives.
• Assist with data tracking, reporting, and assessment.
• Provide general administrative and coordination support asneeded to ensure smooth program operations.

Disclaimer

This job description has been designed to indicate the generalnature and level of work performed by employees within thisclassification. It is not designed to contain or be interpreted asa comprehensive inventory of all duties, responsibilities andqualifications required of employees assigned to the job.

Minimum Qualifications

• Bachelor's degree in a related area or equivalency (one year ofeducation can be substituted for one year of related workexperience)
• 2 years related experience required.
• Demonstrated human relations and effective communication skillsalso required.

Department-Specific Qualifications

• Requires a Bachelor's degree in Finance, Accounting, Business,or related field, or equivalency (one year of education can besubstituted for one year of related work experience)
• Required to obtain IRS VITA/TCE Basic, Advanced, ForeignStudent, Quality Review, and Site Coordinator certifications withinthe first tax season; prior IRS VITA/TCE certification stronglypreferred.
• Required to obtain Accredited Financial Counseling (AFC)Certification

Applicants must demonstrate the potential ability toperform the essential functions of the job as outlined in theposition description.

Requisition Number: PRN46333B

Full Time or Part Time? Full Time

Work Schedule Summary: Monday – Friday, 8:00 AM – 5:00PMThis student-supporting role requires an in-person, on-campuspresence. The team operates on a hybrid work model, allowing remoteworkdays based on job responsibilities and supervisor approval.Occasional evening and weekend hours may be required for studentactivities, events, and other departmental needs that occur outsidestandard business hours.

Department: 01603 - Financial Wellness

Location: Campus

Pay Rate Range: $50,00 - $55,000

Close Date: 01/01/2027

Open Until Filled: