Program Coordinator

ucf; Orlando (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

University of Central Florida's Office of Nondiscrimination and Accommodations Compliance (ONAC) is hiring a Program Coordinator to support daily operations, inquiry intake, and records management. You will assist with EEO, ADA, Title IX programs, and various departmental projects, applying discretion and strong organizational skills.

Ideal candidates bring 2+ years of related experience, proficiency in MS Office, and the ability to manage competing priorities in a complex university setting,

Qualifications

• Bachelor's or Master's degree and 2+ years of relevant experience; or an equivalent combination of education and experience.
• Experience using databases, case-management platforms, electronic record systems.
• Experience supporting purchasing, invoicing, expense reconciliation, or budget administration.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Coordinate daily administrative and office operations for ONAC.
• Serve as the primary point of contact for office inquiries, intake, and customer service.
• Support EEO, ADA, and Title IX programs through records management, reporting, and administrative coordination.
• Maintain databases, electronic records, websites, and case management systems.
• Collect, track, and prepare data and reports to support departmental and compliance initiatives.
• Coordinate recruitment, onboarding, and personnel-related administrative processes.
• Support purchasing, budget reconciliation, and departmental operational needs.
• Manage multiple priorities while handling sensitive and confidential information with discretion.

Skills

Office management

Customer service

Communication skills

Discretion

Organization

Education

Bachelor's degree

Master's degree

Tools

Microsoft Word

Excel

PowerPoint

Web-based admin systems

Job description

Office of Nondiscrimination and Accommodations Compliance (ONAC):
The Office of Nondiscrimination & Accommodations Compliance (ONAC) oversees and implements the University's program for compliance with federal and state laws covering equal opportunity and civil rights, Title IX, and disability, pregnancy, or religious accommodations. ONAC oversees the development of effective policies and procedures, education and training, monitoring, communication, and responding to reported concerns. ONAC staff are responsible for the following activities: Compliance, Complaint Resolution, Accommodations, Information, and Training.

The Opportunity :

UCF's Office of Nondiscrimination and Accommodations Compliance (ONAC) is hiring a Program Coordinator to support the systems, processes, and daily operations that keep the office moving forward. The position coordinates front-office activities, inquiry intake and triage, records and database management, report preparation, purchasing, recruitment support, and a variety of departmental projects.

The role offers an opportunity for an experienced administrative professional to become a trusted operational resource within a complex and meaningful area of the university. Strong candidates will bring excellent organization, attention to detail, customer service, and discretion, as well as confidence learning new systems and navigating multiple priorities.

Responsibilities

• Coordinate daily administrative and office operations for ONAC.


• Serve as the primary point of contact for office inquiries, intake, and customer service.


• Support EEO, ADA, and Title IX programs through records management, reporting, and administrative coordination.


• Maintain databases, electronic records, websites, and case management systems.


• Collect, track, and prepare data and reports to support departmental and compliance initiatives.


• Coordinate recruitment, onboarding, and personnel-related administrative processes.


• Support purchasing, budget reconciliation, and departmental operational needs.


• Manage multiple priorities while handling sensitive and confidential information with discretion.

Minimum Qualifications

• Bachelor's or Master's degree and 2+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) .

Preferred Qualifications

• Experience coordinating administrative or program operations in higher education, government, nonprofit, compliance, student services, or a similarly complex environment.


• Strong office management experience supporting administrative operations, business processes, and customer service functions.


• Experience using databases, case-management platforms, electronic record systems, or enterprise resource planning systems.


• Experience collecting, maintaining, and preparing data for recurring or ad hoc reports.


• Experience supporting purchasing, invoice processing, expense reconciliation, or budget administration.


• Proficiency with Microsoft Word, Excel, PowerPoint, and web-based administrative systems.

The most successful candidates may possess the following qualities:

• Strong written, verbal, and interpersonal communication skills, including experience assisting individuals with empathy and professionalism.


• Experience handling confidential or sensitive information with discretion and sound professional judgment.

Applications without a cover letter will not be considered.

Special Instructions to the Applicants

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential? As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented