Program Coordinator

University of Nebraska at Omaha; Omaha (NE); Hybrid; USD 50,000 - 61,000; Full time

Job summary

University of Nebraska at Omaha’s International Programs division seeks a Program Coordinator to support Global Grants & Academic Programs. The role focuses on coordinating, communicating, and administering intensive English, custom programs, and grant-funded initiatives for diverse participants worldwide.

The coordinator will manage logistics, admissions, and participant satisfaction across multiple program areas.

Qualifications

• Bachelor’s degree from four-year college or university in a related field.
• Minimum of two years of office coordination, administrative support or customer service experience.
• Strong Microsoft Office skills and ability to use Excel for basic data tracking.
• Experience with CRM systems such as Salesforce is a plus.

Responsibilities

• Provide program coordination and participant support across Intensive English Program ( IEP ), Custom Programs, and grant-funded initiatives.
• Serve as a primary point of contact for prospective and current participants.
• Manage communication via email, CRM systems (e.g., Salesforce), and other platforms.
• Support admissions tracking, enrollment updates, and participant data management.
• Assist with planning and implementation of orientations, student activities, and events.
• Provide ongoing support to participants throughout program duration.

Skills

Microsoft Office

Customer Service

Communication

Data tracking

Education

Bachelor's degree

Tools

Excel

CRM systems

Job description

UNO is Nebraska's public metropolitan research university - auniversity with strong academic values, diverse programs andlearning opportunities, and significant relationships with ourcommunity that facilitate engaged teaching and research.

Program Coordinator

Please see Special Instructions for more details.

Please note: Sponsorship will not be offered for this position.

The University of Nebraska at Omaha is an Equal OpportunityEmployer, committed to preventing and eliminating discriminationagainst employees and prospective employees based on race, color,ethnicity, national origin, sex, pregnancy, sexual orientation,gender identity, religion, disability, age, genetic information,veteran status, marital status, and/or political affiliation. TheUniversity of Nebraska at Omaha does not condone or toleratediscrimination. In support of this policy, the University hasimplemented employment programs to recruit, employ, and promotequalified individuals based solely on their knowledge, skills,abilities and talents. These factors, along with our commitment torecruit, assess and select all candidates/employees usingjob-related criteria, ensure fairness, equal evaluation, andtreatment in our selection decisions and processes.

GENERAL REQUISITION INFORMATION

EEO Statement

The University of Nebraska does not discriminate based on race,color, ethnicity, national origin, sex, pregnancy, sexualorientation, gender identity, religion, disability, age, geneticinformation, veteran status, marital status, and/or politicalaffiliation in its education programs or activities, includingadmissions and employment. The University prohibits any form ofretaliation taken against anyone for reporting discrimination,harassment, or retaliation for otherwise engaging in protectedactivity.

Read the full statement.

Job Title

Program Coordinator

Job Grade

AB15H

Division

Academic Affairs

College/Dept

Programs

Department

International Programs

Requisition Number

2026-00274

FTE (full-time equivalency)

100

Work Schedule

Monday through Friday; 8:00AM-5:00PM

Does the position provide the opportunity to workRemotely/Telecommuting?

Yes – partial remote/telecommute opportunity

Appointment Term

12- 12/12 months

Is this position essential personnel according to the inclementweather policy?

No

Pay Information

55,000

Pay Schedule

Hourly

FLSA Designation

Non-Exempt

Position Summary

Global Grants & Academic Programs ( GAP ) supportsinternational education initiatives that connect Omaha to the worldthrough academic programs, grant-funded exchanges, and customizedtraining opportunities. The unit manages the Intensive EnglishProgram ( IEP ), Custom Programs, Summer Institutes, and externallyfunded Grants, including programs sponsored by the U.S. Departmentof State. These programs foster cross-cultural exchange,professional development, and academic success for participantsfrom around the globe. The Program Coordinator plays a central rolein supporting the planning, coordination, and implementation ofthese programs. This position is responsible for managingcommunications, logistics, participant support, and administrativeprocesses across multiple program areas. The coordinator serves asa key point of contact for students, participants, partners, andcampus stakeholders, ensuring programs are delivered efficientlyand with a high level of professionalism. A strong coordinatorisan organized project manager, proactive communicator, and adaptableproblem solver who can manage multiple priorities simultaneously.This role requires attention to detail, strong customer serviceskills, and the ability to work both independently andcollaboratively. The coordinator contributes to program successthrough effective communication strategies, logisticalcoordination, and ongoing support for participants and partners.The position supports program lifecycle activities includingrecruitment, admissions, pre-arrival communication, programdelivery, and post-program evaluation. The coordinator also assistswith financial tracking, reporting, and maintaining accurateprogram records. This role has a direct impact on participantexperience, program quality, and the reputation of InternationalPrograms. This position will participate in International Programsinitiatives and represent the GAP unit in interactions with campusand external partners.

Job Duties

Project Management and Administrative Affairs

• Provide program coordination and participant support across Intensive English Program ( IEP ), Custom Programs, andgrant-funded initiatives:
• Serve as a primary point of contact for prospective and currentparticipants
• Manage communication via email, CRM systems (e.g., Salesforce),and other platforms
• Support admissions tracking, enrollment updates, and participantdata management
• Assist with planning and implementation of orientations, studentactivities, and events
• Provide ongoing support to participants throughout programduration

Percentage Of Time: 30

Essential Function: Yes

Program Coordination

• Coordinate logistics for Custom Programs, Summer Institutes, andGrants:
• Arrange housing, transportation, site visits, and programactivities
• Book classrooms, meeting spaces, and campus resources
• Develop program schedules, calendars, and materials
• Support on-site program delivery, including accompanyingparticipants and facilitating activities
• Coordinate purchasing of supplies and track relatedexpenses

Percentage Of Time: 25

Essential Function: Yes

Administrative Operations and Financial Management

• Support grant-funded programs and administrative operations:
• Assist with project management of assigned grants
• Track expenses, process receipts, and support budget monitoringand reporting
• Maintain program records and prepare reports for internal andexternal stakeholders
• Provide technical and administrative support to staff, partners,and participants

Percentage Of Time: 20

Essential Function: Yes

Communications Management

• Develop and manage communications and outreach efforts:
• Support recruitment campaigns through social media, webinars, andemail communications
• Assist in creating newsletters, promotional materials, andprogram updates
• Coordinate communication strategies for prospective students andpartners
• Contribute to maintaining accurate and updated programinformation across platforms

Percentage Of Time: 15

Essential Function: Yes

Program Monitoring, Reporting, and Evaluation

• Support program evaluation, engagement, and continuousimprovement:
• Organize participant surveys and collect feedback
• Assist with reporting outcomes and program impactParticipate in team meetings and contribute updates, agendaitems, and process improvements
• Maintain organized task tracking for weekly, monthly, and annualresponsibilities

Percentage Of Time: 5

Essential Function: Yes

Other Duties

• Other duties as assigned.

Percentage Of Time: 5

Essential Function: No

Required and Preferred Qualifications

Required Education

Bachelor’s degree from four-year college or university in a relatedfield.

Required Experience

Minimum of two years of office coordination, administrative supportor customer service experience. Strong Microsoft Office skills,including the ability to create and use Excel tables for basic datatracking, sorting, and basic formulas.

Required License/Certification

NA

Required Additional Qualifications:

NA

Preferred Education

Degree or training in Communications, Business, English, TESOL,international studies or other relevant training or workexperience

Preferred Experience

Prior experience as a program or project coordinator or work with agrant-funded project. International travel and living experience.Cross-cultural competency and strong problem-solving skills.Experience in financial management, including grants, budgeting,reconciliation, tracking expenses and reporting.

Preferred License/Certification

NA

Preferred Additional Qualifications:

Some prior experience in an international setting, study abroad,working with immigrant or international communities, foreignlanguage, or intercultural communications. Prior experience workingin an educational setting a plus. Excellent verbal and writtenskills. Experience with video editing, digital marketing or digitalcommunications, or project planning would be an asset but are notrequired.

Compliance Requirements

Credit Check

No

Motor Vehicle Licensing Validity Check

No

Pre-employment Physical Request and Assessment

No

Drug Screen

No

Supplemental Question

1. * What is the highest level of education you have attained?
   1. none
   2. High School Diploma/GED
   3. Associates Degree
   4. Bachelors Degree
   5. Master's Degree
   6. Doctorate (PhD, MD,EdD, JD etc)

Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation