Program Coordinator

Benchmark Human Services; Helena (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Life insurance

Mileage reimbursement

Tuition reimbursement

Paid Time Off and Sick Time

Flexible Spending Account (FSA)

401k with company match

Employee discounts with variousvendors

Advancement opportunities

Job summary

Benchmark Human Services in Helena, Montana is seeking a Program Coordinator to oversee multiple community residences and related services. You will supervise residential managers and Direct Support Professionals, ensure programs meet regulatory standards, and collaborate with families and case managers to tailor plans of care.

The role requires on-call coverage, weekend availability, strong budgeting skills, and a commitment to person-centered supports.

Qualifications

• Bachelor's degree preferred or comparable experience in related field.
• Five years of experience with individuals with disabilities, including supervisory work.
• Must be at least 21 years old.
• Valid driver's license and auto insurance.
• Reliable transportation.

Responsibilities

• Supervise, train, and provide guidance to residential Managers and Direct Support Professionals (DSPs).
• Ensure residential services comply with state and federal regulations and Benchmark policies and procedures.
• Develop and implement individualized support plans and Plans of Care with Managers.
• Ensure support plans meet each person's needs based on accurate assessments.
• Oversee daily residential operations, including staffing, nursing services, and behavioral supports.
• Assist Managers with client documentation, financial records, quality assurance audits, and reporting.
• Coordinate services and communicate with families, case managers, and internal departments.
• Provide on-call support and coordinate staffing coverage as needed.
• Monitor budgets, overtime, food expenses, maintenance, and staffing hours.
• Promote health, safety, and well-being of staff and individuals served.

Skills

Supervision

Staff training

Communication with families

Regulatory compliance

Budget monitoring

Education

Bachelor's degree or comparable experience

Experience with individuals with developmental disabilities

Job description

Description

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our 65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.

Our High Behavior Group Homes in Helena are currently recruiting for a Program Coordinator who will coordinate and manage the operation of multiple community residences, supported services program and/or day services program.

Why Benchmark:

• Develop meaningful relationships with clients.
• Learn invaluable skills.
• Become someone client's trust and look up to.

Schedule:

• Must be on call for emergencies/coverage.
• Must be available on weekends.
• Must have open availability.

Benefits:

• Health, dental, and vision insurance.
• Life insurance.
• Mileage reimbursement.
• Tuition reimbursement.
• Paid Time Off and Sick Time Pay.
• Flexible Spending Account (FSA).
• Advancement opportunities.
• 401k with company match.
• Employee discounts with various vendors.

Responsibilities:

• Supervise, train, and provide guidance to residential Managers and Direct Support Professionals (DSPs).
• Ensure residential services comply with state and federal regulations and Benchmark policies and procedures.
• Work with residential Managers to develop and implement individualized support plans and Plans of Care.
• Ensure individual support plans are based on accurate assessments and meet each person's needs.
• Oversee daily residential operations, including staffing schedules, nursing services, and behavioral supports.
• Participate in the hiring, training, and supervision of residential Managers and DSPs as needed.
• Assist Managers with required client documentation, financial records, quality assurance audits, and reporting.
• Ensure unusual incidents are accurately documented and submitted within required timeframes.
• Coordinate services and communicate with families, case managers, community agencies, and internal departments.
• Collaborate with Directors, Nurses, Behaviorists, HR, Accounting, IT, and other team members.
• Provide on-call support and coordinate staffing coverage as needed.
• Oversee residential repairs, maintenance, and related expenses within approved budgets.
• Monitor residential budgets, including overtime, food expenses, maintenance, and staffing hours.
• Ensure Managers assist individuals with maintaining Medicaid eligibility and attending required appointments.
• Participate in Manager, team, and departmental meetings, as well as individual planning meetings.
• Promote the health, safety, and well-being of staff and individuals receiving services.
• Ensure required training is completed by new and existing staff.
• Other duties as assigned.

Requirements:

• Bachelor's degree in a related discipline preferred or comparable experience working with individuals with disabilities may be substituted.
• Five years experience working with individuals with developmental disabilities including a minimum of 7 years in a supervisory capacity.
• Must be at least 21 years of age required.
• Valid driver's license and auto insurance required.
• Reliable transportation required.

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.