Residential Coordinator

Benchmark Human Services; Manchester (NH); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with company match

PTO and Sick Time Pay

Company paid life insurance

Mileage reimbursement

Tuition reimbursement

Flexible Spending Account (FSA)

Employee discounts with variousvendors

Advancement opportunities

Job summary

Benchmark Human Services is seeking a Residential Coordinator in New Hampshire to oversee group home operations, supervise staff, and support individuals' goals. You will collaborate with the interdisciplinary team, manage ISAs, and ensure compliance with state and federal regulations.

You will plan community-based activities, maintain documentation, monitor budgets, and coordinate repairs. The role requires leadership, a strong commitment to quality services, and at least five years in IDD

Qualifications

• Five years' experience working with individuals with developmental disabilities.
• Five years of management experience.
• Valid NH driver's license.
• Proof of auto insurance.
• Must be at least 21 years old.
• High school diploma or equivalent; degrees preferred.

Responsibilities

• Coordinate and manage operation of assigned group home(s).
• Hire, train, supervise staff and Team Leads per regulations and Benchmark policies.
• Mentor and train new Managers.
• Participate with interdisciplinary team in development of each client's ISA.
• Serve as the coordinator of each individual's ISA.
• Plan and implement community-based, age-appropriate activities.
• Complete documentation and maintain client files per regulations.
• Ensure a safe environment for individuals served.
• Coordinate repairs and upkeep of group homes.
• Manage budgets and staffing to minimize overtime.

Skills

Leadership & supervision

Staff training

Interdisciplinary collaboration

Budget oversight

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Job description

Description

Join Benchmark Human Services as a Residential Coordinator to support individuals’ services, safety, and pursuit of their personal goals!

Since 1960, Benchmark has been connecting people and potential. We are committed to empowering those we serve to live as independently as possible, be included in their communities, and reach their full potential. This mission extends to our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences, perspectives, and strengths of our employees. We believe we are stronger, better, and more effective in our pursuits when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more. View our65 Years of Stories campaign to learn more about the impact Benchmark employees have made across the country.

The Residential Coordinator will coordinate and manage the operation of assigned community residences, supervise staff and team leads, assist Program Coordinators and Leadership Team with daily operations, and shares responsibility for any open positions.

Benefits:

• Competitive salary based on experience
• Health, dental, and vision insurance.
• 401k with company match.
• Paid Time Off and Sick Time Pay.
• Company paid life insurance.
• Mileage reimbursement.
• Tuition reimbursement.
• Flexible Spending Account (FSA).
• Employee discounts with various vendors.
• Advancement opportunities.

Responsibilities:

• Responsible for the coordination and management of assigned group home(s).
• Hires, trains, supervises, and provides guidance to staff and Team Leads in accordance with state and federal regulations, Benchmark personnel policies, and Benchmark residential policies and procedures.
• Acts as mentor and conducts training of all new Managers.
• Participate as part of an interdisciplinary team in the development and implementation of each client's individual plan.
• Serves as the coordinator of each individuals' Individual Service Agreement (ISA).
• Plans and implements community-based, age appropriate, recreational activities for the individuals served.
• Complete daily, weekly, monthly, and yearly documentation as required by Benchmark and state and federal regulations. Maintains in-home client files according to standards and protocol established.
• Ensure a safe environment to individuals served.
• Communicate and coordinate repairs and required maintenance of the group home.
• Responsible for following individual’s budgets through the coordination and delivery of all services provided by Benchmark and the community, through effective oversight of direct care staff scheduling as per required ratios within the community residences, while minimizing overtime.
• Management of household expenses in alignment with budget.
• Implements required training protocol for new and existing staff as specified in each individual’s ISA, BSP, and in accordance with Benchmark Individual Specific Training Competency (ISTC) Checklist and relevant regulations.
• Completes skill refinement training for existing staff as needed.
• Ensures staff adherence to required trainings and the submission of documentation.
• Remain current in all required trainings.
• Other duties as assigned.

Qualifications of Residential Supervisor:

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Five years' experience working with individuals with developmental disabilities.
• Five years management experience.
• Must be at least 21 years of age;
• Drivers license valid in the State of New Hampshire
• Proof as a covered driver with auto insurance

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.