Program Coordinator

Bay Area Community Resources (BACR); Fairfield (CT); On-site; USD 77,000 - 82,000; Full time

Benefits offered by this job

Agency and Federal Holiday pay

Dental, vision, wellness program

Life insurance

Flexible spending account

Commuter benefits

Medical Insurance

Professional development opportunities

Job summary

Bay Area Community Resources (BACR) seeks a Program Coordinator to launch and operate the THRIVE Center, coordinating partners and developing systems for smooth family access to services. You will oversee a Family Resource Navigator, coach staff, and build strong community trust.

You will lead outreach, collaboration with schools, and multi-agency coordination to ensure seamless referrals, data sharing, and effective service delivery while prioritizing equity and trauma-informed practices.

Qualifications

• Bachelor’s degree and three+ years in community-based programs, youth services, or family support, partnerships, or systems coordination.
• Experience building and maintaining collaborative partnerships with public agencies, schools, and community-based organizations.
• Demonstrated leadership through supervision, mentoring, coaching, project management, or team leadership.
• Experience with program planning, implementation, evaluation, continuous improvement, and data-informed decision-making.
• Strong verbal and written communication skills for meetings, presentations, and stakeholder engagement.
• Commitment to advancing equity, inclusion, culturally responsive practices, and family-centered approaches.
• Knowledge of trauma-informed practices, family strengthening, and systems navigation is highly desirable.
• Experience working with children, youth, families, family resource centers, schools, and community collaboratives.

Responsibilities

• Coordinate and strengthen partnerships with co-located providers, school districts, county departments, and community-based organizations to support integrated service delivery.
• Convene and facilitate partner meetings, maintain partnership agreements and workflows, and support alignment with Center goals and service commitments.
• Represent the THRIVE Center in community collaboratives, stakeholder meetings, and cross-system initiatives.
• Lead the development and implementation of Center infrastructure, including intake systems, referral pathways, data-sharing procedures, and service coordination protocols.
• Coordinate the calendar/scheduling for provider co-location at the THRIVE Center.
• Coordinate staffing, onboarding, scheduling, and operational planning in collaboration with BACR leadership.
• Supervise and provide reflective supervision to the Family Resource Navigator while ensuring trauma-informed, culturally responsive practices.
• Oversee daily Center operations to maintain a welcoming, organized, and effective environment for participants, partners, and staff.
• Support with intake, navigation, and participant engagement to ensure a seamless “no wrong door” experience.
• Lead outreach, community engagement, presentations, and relationship-building efforts to raise THRIVE Center awareness.
• Coordinate community events, partner gatherings, outreach activities, and Center celebrations.
• Provide navigation support for families with complex needs requiring multi-system coordination.
• Collaborate with partners and the THRIVE Leadership Committee to establish shared outcomes and evaluation strategies.
• Review program data, participant feedback, referral trends, and service utilization for continuous improvement.
• Use stakeholder input to identify service gaps, strengthen partnerships, and improve outcomes.
• Monitor budget expenditures, support grant implementation, and ensure contract deliverables and reporting.

Skills

Partnership development

Leadership experience

Communication skills

Equity & inclusion

Trauma-informed practices

Family-centered approaches

Facilitation and public speaking

Data-informed decision making

Education

Bachelor’s degree in Public Administration, Social Work, Human Services, Education, Psychology, Public Health, or related field

Job description

Job Description:

Be a part of the new Solano T** HRIVE Center, “Transforming Hope into Resilience, Inspiration, Vision, and Empowerment!”**

BENEFITS & COMPENSATION

• Exempt position with an annual salary of $77,000-$82,000
• Agency and Federal Holiday pay
• Employee assistance program, dental, vision, wellness program, life insurance, flexible spending account, commuter benefits, Wellhub
• Medical Insurance
• Professional development opportunities

SCHEDULE

This is a full-time, exempt position. The THRIVE Center is designed to meet the needs of students and families during after-school and evening hours; therefore, this position will primarily work an afternoon-to-evening schedule, with one daytime shift each week to support alternate family schedules, partner meetings, planning activities, and community engagement efforts.

At this time, there is a minimum expectation of one Saturday per month. As the THRIVE Center grows and service partnerships expand, a more regular Saturday schedule may be implemented based on participant and community needs.

We are seeking an innovative, strategic, and relationship-centered leader to support Bay Area Community Resources’ (BACR) launch and coordination of the THRIVE Center, an exciting new collaborative initiative designed to make support simpler, warmer, and more accessible for children, youth, and families.

THRIVE will integrate educational support, behavioral health care, basic needs assistance, and peer-to-peer connection under a single, trusted roof. Its mission is to make help simpler, warmer, and faster for families and their children. Various county departments and community-based organizations will sustain THRIVE as a coordinated, one-stop community center where students and their caregivers can access the full continuum of support they need to thrive during and outside of standard school hours and throughout the academic year.

The THRIVE Center is being developed through a collaborative partnership among BACR, community organizations, public agencies, schools, and local leaders committed to improving access to services and strengthening outcomes for children, youth, and families. As the operator of the THRIVE Center, BACR will coordinate daily operations and partner collaboration to ensure families experience seamless access to services and support.

JOB SUMMARY

The Program Coordinator will play a central role in launching and operating the THRIVE Center during its early development and implementation phases. This is a unique opportunity to help build a new community resource from the ground up by developing partnerships, establishing systems and processes, coordinating services, and creating a seamless experience for families accessing support.

Working closely with BACR leadership, community partners, and the THRIVE Leadership Committee, the Program Coordinator will oversee partner coordination, system development, outreach efforts, service integration, and continuous improvement activities. This position will help shape the Center’s infrastructure, including referral pathways, shared workflows, data systems, and collaborative practices that support effective cross-agency coordination.

The Program Coordinator will supervise the Center’s Family Resource Navigator, providing support, coaching, and reflective supervision while helping ensure high-quality participant experiences and effective service delivery. The Program Coordinator will also serve as a key relationship-builder, ensuring that families, partners, and stakeholders experience THRIVE as a welcoming, responsive, and trusted community resource.

As the Center grows, this role will guide implementation, strengthen partnerships, identify service gaps, and support the ongoing development of innovative solutions that improve outcomes for children, youth, and families.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate and strengthen partnerships with co-located providers, school districts, county departments, and community-based organizations to support integrated service delivery
• Convene and facilitate partner meetings, maintain partnership agreements and workflows, and support alignment with Center goals and service commitments
• Represent the THRIVE Center in community collaboratives, stakeholder meetings, and cross-system initiatives
• Lead the development and implementation of Center infrastructure, including intake systems, referral pathways, data-sharing procedures, and service coordination protocols
• Coordinate the calendar/scheduling for provider co-location at the THRIVE Center
• Coordinate staffing, onboarding, scheduling, and operational planning in collaboration with BACR leadership
• Supervise and provide reflective supervision to the Family Resource Navigator while ensuring implementation of trauma-informed, culturally responsive, strengths-based, and motivational interviewing-informed practices
• Oversee daily Center operations to maintain a welcoming, organized, and effective environment for participants, partners, and staff
• Support with intake, navigation, and participant engagement as needed to ensure a seamless “no wrong door” experience.
• Lead outreach, community engagement, presentations, and relationship-building efforts to increase awareness of the THRIVE Center and its services
• Coordinate community events, partner gatherings, outreach activities, and Center celebrations
• Provide navigation support for families with complex needs requiring multi-system coordination or partner collaboration
• Collaborate with partners and the THRIVE Leadership Committee to establish shared outcomes, performance measures, and evaluation strategies
• Review program data, participant feedback, referral trends, and service utilization to inform continuous improvement and decision-making
• Use data and stakeholder input to identify service gaps, strengthen partnerships, and improve participant outcomes
• Monitor budget expenditures, support grant implementation, and ensure completion of contract deliverables and reporting requirements

QUALIFICATIONS AND/OR EDUCATION

• Bachelor’s degree (B.A.) in Public Administration, Social Work, Human Services, Education, Psychology, Public Health, or a related field; and three years or more of progressively responsible experience in community-based programs, youth services, family support, partnership development, collective impact initiatives, systems coordination, etc; or an equivalent combination of education, training, and experience
• Experience building and maintaining collaborative partnerships with public agencies, schools, community-based organizations, and diverse stakeholders
• Demonstrated leadership experience through supervision, mentoring, coaching, project management, team leadership, or related responsibilities
• Experience with program planning, implementation, evaluation, continuous improvement processes, and data-informed decision-making
• Strong verbal and written communication skills, including meeting facilitation, public speaking, presentations, and stakeholder engagement
• Commitment to advancing equity, inclusion, culturally responsive practices, and family-centered approaches
• Knowledge of trauma-informed practices, family strengthening approaches, community resources, and systems navigation is highly desirable
• Experience working with children, youth, families, family resource centers, schools, community collaboratives, or community-based organizations is highly desirable

About Us:

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.