Program Coordinator

Habitat for Humanity of Greater Birmingham; Fairfield (AL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

403(b) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Habitat for Humanity of Greater Birmingham is seeking an energetic Program Coordinator to manage intake processes for homeownership and repairs, processing applications, ensuring program requirements are met, and assisting with onboarding.

This full-time, in-person role in Fairfield requires coordinating eligibility evaluations, maintaining databases, supporting workshops, and liaising with families throughout the enrollment process. Evening/weekend work may be required.

Qualifications

• Must manage multiple tasks and communicate with diverse backgrounds.
• Experience with nonprofit processes and financial data preferred.
• Ability to handle confidential information and public-facing client management.

Responsibilities

• Process applications and determine eligibility for homeownership and repairs.
• Assist with rental onboarding and home interviews.
• Coordinate family selection committee processes.
• Maintain databases and track program requirements.
• Provide resources for applicants not meeting requirements.
• Track grant funds and assist with grant applications.
• Communicate with applicants and assist with workshops.
• Liaise between Habitat Birmingham and families during onboarding.
• Adapt processes to changing program needs.

Skills

Multitasking

Diverse communication

Judgment & reasoning

Adaptability

Confidentiality

Public-facing skills

Nonprofit experience

Financial data literacy

Client management

Community partnerships

Tools

Microsoft Word

Microsoft Excel

Job description

Program Coordinator

Fairfield, AL 35064

$21 - $24 an hour

Full-time Work

Location: In person

Company Overview

Habitat for Humanity of Greater Birmingham exists to close the gap between the cost of inadequate housing and the impact of affordable homeownership. Together—with donors, volunteers, and community partners—we’re building not just homes, but a stronger, more hopeful Birmingham.

Job Overview

We are seeking an energetic and detail-oriented Program Coordinator to coordinate Habitat Birmingham’s intake processes for homeownership and repairs – processing all applications, ensuring program requirements are met, managing program onboarding and assisting with various programmatic components.

Responsibilities

• Processes applications, collects paperwork, communicates with applicants, and determines eligibility for homeownership and repair programs based on factors including household income, debt-to-income ratio, credit, etc.
• Assists with rental onboarding and processing as needed.
• Attends and assists with homeowner education workshops
• Serves as a liaison between Habitat Birmingham and families during the application and onboarding processes
• Streamlines, grows, and takes ownership of application processes
• Maintains databases and tracks sweat equity hours, education classes, and other program requirements
• Assists in arranging and facilitating virtual home interviews
• Assists in coordinating and organizing family selection committee processes -- including committee recruitment and retention, as well as structure and preparation of meetings
• Provides resources for individuals who do not meet program requirements or who are denied for various programs
• Determines grant funding eligibility for repair programs and processes grant applications
• Tracks and reports on use of grant funds
• Other duties as assigned

**Please note: some evening and weekend work is required for this position.**

Qualifications

• Ability to manage multiple tasks simultaneously
• Ability to communicate with individuals of all socioeconomic backgrounds
• Knowledge of community service providers
• Ability to use sound judgment and reasoning skills
• Adapt and adhere to changes that may occur within the organization
• Strong proficiency with Microsoft Word and Excel and other technology sources
• Comfortable reviewing personal financial information
• Ability to patiently and succinctly deny applicants as needed
• Ability to work with and maintain confidentiality of sensitive information
• Nonprofit and financial experience preferred
• Ability to consistently engage with people in a public-facing client management role while maintaining a positive attitude and handling difficult situations with empathy

Benefits

• 403(b) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Greater Birmingham Habitat for Humanity is an equal opportunity employer. All employment decisions—

including hiring, promotion, discipline, or discharge—are based on business needs, job requirements, and

individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, genetic

information, veteran status, or any other status protected by federal, state, or local laws.