Program Coordinator

Duke University; Durham (NC); On-site; USD 46,000 - 73,000; Full time

Job summary

Duke University seeks a Project Coordinator in the Pre-professional Advising Office within Trinity College of Arts & Sciences to support health and law career advising. You will handle complex administrative tasks, triage inquiries, produce newsletters, and manage confidential files and databases.

Responsibilities include organizing materials for professional school applications, coordinating scheduling tools, updating websites, and assisting with event planning and budget tracking within a

Qualifications

• Education/Training: Work requires communication and analytical skills normally acquired through a 4 year college education.
• Experience: 1 year of social science research experience or equivalent.
• Additional Experience: Proven ability to manage multiple projects and deadlines; able to work independently and in a team.
• Familiarity with institutional financial systems and with interactive web-based/academic software.

Responsibilities

• Interpret policies for Health Professions Advising and Pre-Law Advising; respond to inquiries from students and alumni in Trinity College of Arts & Sciences and the Pratt School of Engineering.
• Answer/direct emails to advisors; produce separate weekly newsletters for prehealth and pre-law students.
• Manage confidential electronic files and secure databases; import documents and appointments.
• Manage databases collecting materials for professional school applications; ensure completeness and deadlines.
• Assist with institutional letter packets for health professions applications; organize applications and letters.
• Maintain team Calendly accounts for prehealth and pre-law advisors; schedule and analyze scheduling data.
• Update department websites.
• Serve as office manager: maintain office appearance, order supplies, liaise with facilities.

Skills

Project coordination

Multitasking

Communication

Time management

Education

4-year college education

Job description

Duke University

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Duke University

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Project Coordinator in Pre-professional Advising Office at Trinity College of Arts & Sciences, you’ll be a vital part of a collaborative, interdisciplinary team that supports students from diverse backgrounds.

What You’ll Do

You’ll work to support the Office of Health Professions Advising and the Office of Pre-Law Advising on complex clerical and administrative responsibilities.

Program Coordination for pre-professional advising offices.

• Interpret the distinct policies and procedures for Office of Health Professions Advising and the Office of Pre-Law Advising to accurately and effectively respond to inquiries from students and alumni in Trinity College of Arts & Sciences and the Pratt School of Engineering who are interested in health or law careers. Serving as the first point of contact requires responding to and triaging a myriad of sensitive requests that come via telephone, email, in person, or via online submission forms.
• Answer and/or direct email correspondence to the appropriate advisor.
• Produce separate weekly newsletters for prehealth and pre-law students.
• Use independent judgement to prioritize non-routine items that need immediate attention.
• Organize and maintain confidential electronic files and secure FileMaker databases containing sensitive undergraduate, graduate, and alumni information. Import documents and appointments into databases on agreed upon schedules.
• Help manage databases used to collect materials for professional school application reviews. Assure applicants submit complete materials, follow policies and meet deadlines.
• Assist Duke undergraduate students and alumni with the institutional letter packets for health professions applications. Duties include collection and organization of applications and recommendation letters, uploading verified applications and institutional letter packets.
• Maintain and coordinate team Calendly accounts for both prehealth and pre-law advisors to facilitate student scheduling and data analysis. Trouble-shoot and update team scheduling as the tool evolves.
• Update websites.

Function as office manager through maintenance of appearance of the office, ordering office supplies via Buy @ Duke, and act as liaison with facilities maintenance and equipment providers.

Event planning

• Budget, coordinate, and attend, the annual Health Professions Fair which includes recruiting organizations and managing event logistics. This includes venue selection, generation of publicity materials, arranging catering and on site oversight. Recruiting new programs and adapting to changing space availability are essential to assuring this is a revenue generating event.
• Schedule and coordinate arrangements for individual visits by health professions and law schools, consultants, visitors and guests. Publicize visits to students and alumni.
• Coordinate and plan representation at campus meetings and events, including Orientation, Majors Fair, Blue Devil Days and other information sessions.
• Schedule group advising events for both prehealth and pre-law students and alumni.

Financial Responsibilities

• Budget for and coordination of events.
• Process reimbursements and corporate card receipts; monitor, verify, and reconcile expenditure of budgeted funds as appropriate; process stipends/awards, and assist Director with stewardship reporting to the endowments.
• Maintain records of department expenditures and reporting financial status to administrative management in Trinity College of Arts and Sciences.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/ or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

What You Bring

Education/Training. Work requires communication and analytical skills normally acquired through a 4 year college education.

Experience

Work requires a general knowledge of research methods, procedures and activities normally acquired through 1 year of social science research experience. Or an equivalent combination of relevant education and/or experience.

Additional Experience

• Proven ability to manage multiple projects and deadlines.
• Demonstrated ability to work independently as well as part of a team.
• Ability to handle sensitive and confidential information and issues daily.
• Careful attention to details.
• Excellent time-management and organizational skills.
• Ability to communicate professionally and effectively with a wide variety of constituents, including students, alumni, university colleagues, and representatives of health professions schools.
• Familiarity with institutional financial systems, processes, and policies.
• Familiarity with interactive web-based and academic software.
• Awareness of diversity and bias issues.
• Computer skills, including Microsoft Word, Excel, and PowerPoint.
• Enthusiasm, friendliness, resourcefulness and ability to be proactive.

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $45,661.00 to USD $73,140.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Equal Opportunity Employer:

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas- an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/ or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: [e-mail]; phone: [phone]).