Program Coordinator

Foundry Treatment Center Steamboat; Denver (CO); On-site; USD 30,000 - 37,000; Full time

Job summary

Foundry Treatment Center in Denver is seeking a Program Coordinator to support multidisciplinary teams and manage administrative duties for outpatient programs. The role partners with leadership to implement programmatic changes and ensure a safe, therapeutic environment.

The ideal candidate has a bachelor’s degree (or higher), 2+ years of related experience, CAT certification, and familiarity with insurance and billing; strong data and Google Suite skills are a plus.

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent required.
• 2+ years of experience in a program coordinator or administrative role.
• Experience in behavioral healthcare industry preferred.
• CAT certification required.
• Knowledge of insurance and billing preferred.
• Experience with accounting/financial systems.

Responsibilities

• Manage and oversee the orientation process of incoming clients.
• Answer phones and relay messages to the appropriate department.
• Administrative duties as assigned.
• Provide consistent and efficient direct operational support to the Clinical Director and team.
• Assist with procurement, budgeting, and financial duties.
• Support in the collection and handling of lab specimens following established standards and procedures.
• Complete DACODS.
• Assist with IOP assessments (e.g., Biopsychosocial, Intakes).
• Help implement program changes.
• Collect and analyze program evaluation and client feedback; compile program evaluation results and metrics.
• Coordinate on- and off-site events (e.g., tours, lectures, etc.).
• Event and meeting management duties as assigned.
• Monitor quality assurance in accordance with the organization's policies and procedures, and applicable laws and regulations, making suggestions for improvement.
• Maintain strict confidentiality, HIPAA, and 42CFR Part 2 compliance.
• Other duties may be assigned.

Skills

Driver's License

Verbal & written communication

Organized & detail-oriented

Relationship building

Listening & solution-oriented

Integrity & confidentiality

Collaboration & creativity

Analytical skills

Data & systems familiarity

Google Suite

Education

Bachelor’s degree preferred

High school diploma or equivalent required

CAT certification required

Tools

Google Suite

Accounting/financial systems

Insurance billing systems

Job description

Program Coordinator - Denver

Reports to: Clinical Director Outpatient Programs

Job Type: Full-time

Job Category: Hourly | Non-Exempt | Full-Time

Salary Range: $22-$26.50/hour

Job Site: Foundry - Denver office

Work Schedule: Mon-Thurs 11am-7:30pm, Fri 8:30am-4:30pm

The Program Coordinator partners with a multidisciplinary team to help manage and support various systems and processes that are instrumental in providing a safe and therapeutic environment. This role supports Leadership by fulfilling various administrative duties and functions and helping implement programmatic changes.

Education And Experience

• Bachelor’s degree preferred, high school diploma or equivalent required.
• 2+ years proven experience in a program coordinator or administrative assistant position.
• Experience and knowledge of the behavioral healthcare industry preferred.
• CAT certification required.
• Knowledge of insurance and billing preferred.
• Experience with accounting/financial systems.

Required Skills/Abilities

• Valid, unrestricted Driver's License.
• Excellent verbal and written communication skills.
• Organized with a keen attention to detail.
• Strong relationship building skills.
• Ability to listen well and offer solutions.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong collaboration skills with the ability to think creatively and share ideas.
• Strong analytical skills.
• Must enjoy working with data and systems.
• Proficient with Google Suite or related software.
• Adept at quickly learning new systems and platforms.

Duties/Responsibilities

• Manage and oversee the orientation process of incoming clients.
• Answer phones and relay messages to the appropriate department.
• Administrative duties as assigned.
• Provide consistent and efficient direct operational support to the Clinical Director and team.
• Assist with procurement, budgeting, and financial duties.
• Support in the collection and handling of lab specimens following established standards and procedures.
• Complete DACODS.
• Assist with IOP assessments (e.g., Biopsychosocial, Intakes).
• Help implement program changes.
• Collect and analyze program evaluation and client feedback; compile program evaluation results and metrics.
• Coordinate on- and off-site events (e.g., tours, lectures, etc.).
• Event and meeting management duties as assigned.
• Monitor quality assurance in accordance with the organization's policies and procedures, and applicable laws and regulations, making suggestions for improvement.
• Maintain strict confidentiality, HIPAA, and 42CFR Part 2 compliance.
• Other duties may be assigned.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Standing, sitting, bending, reaching, climbing stairs, typing, speaking, hearing, seeing.
• Exposure to a clinical and medical environment.
• Must be able to lift up to 15 pounds.
• Driving in all weather conditions.

This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Salary Description

$22-$26.50 per hour