Program Coordinator

Foundry Steamboat; Denver (CO); On-site; USD 30,307 - 36,506; Full time

Job summary

Foundry Steamboat is seeking a Program Coordinator in Denver to partner with a multidisciplinary team and support systems and processes in a safe, therapeutic environment.

The role fulfills administrative duties for Leadership and assists with program changes, budgeting, and data analysis. Requires a bachelor’s degree or equivalent with 2+ years in a coordinator or admin role and healthcare knowledge.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• High school diploma or equivalent required.
• 2+ years in a program coordinator or administrative role.
• Experience in behavioral healthcare is preferred.
• Knowledge of insurance, billing, and accounting systems is a plus.

Responsibilities

• Coordinate orientation for new clients.
• Answer phones and relay messages to departments.
• Provide administrative support to Clinical Director and team.
• Assist with procurement, budgeting, and financial duties.
• Support collection and handling of lab specimens per procedures.
• Assist with intake assessments and program changes.
• Collect and analyze program evaluation data and feedback.
• Coordinate on- and off-site events and meetings.
• Monitor quality assurance per policies and regulations.

Skills

Verbal and written communication

Organizational skills

Relationship building

Analytical skills

Data and systems

Google Suite proficiency

Learning new systems

Attention to detail

Education

Bachelor’s degree preferred

High school diploma or equivalent required

CAT certification preferred

Behavioral healthcare experience preferred

Insurance and billing knowledge preferred

Accounting/financial systems experience

Tools

Google Suite

Job description

Program Coordinator - Denver

Reports to: Clinical Director Outpatient Programs

Job Category: Hourly | Non-Exempt | Full-Time

Salary Range: $22-$26.50/hour

Job Site: Foundry - Denver office

Work Schedule: Mon-Thurs 11am-7:30pm, Fri 8:30am-4:30pm

Job Summary

The Program Coordinator partners with a multidisciplinary team to help manage and support various systems and processes that are instrumental in providing a safe and therapeutic environment. This role supports Leadership by fulfilling various administrative duties and functions and helping implement programmatic changes.

Education and Experience

• Bachelor’s degree preferred, high school diploma or equivalent required.
• 2+ years proven experience in a program coordinator or administrative assistant position.
• Experience and knowledge of the behavioral healthcare industry preferred.
• CAT certification preferred.
• Knowledge of insurance and billing preferred.
• Experience with accounting/financial systems.

Required Skills/Abilities

• Valid, unrestricted Driver's License.
• Excellent verbal and written communication skills.
• Organized with a keen attention to detail.
• Strong relationship building skills.
• Ability to listen well and offer solutions.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong collaboration skills with the ability to think creatively and share ideas.
• Strong analytical skills.
• Must enjoy working with data and systems.
• Proficient with Google Suite or related software.
• Adept at quickly learning new systems and platforms.

Duties/Responsibilities

• Manage and oversee the orientation process of incoming clients.
• Answer phones and relay messages to the appropriate department.
• Administrative duties as assigned.
• Provide consistent and efficient direct operational support to the Clinical Director and team.
• Assist with procurement, budgeting, and financial duties.
• Support in the collection and handling of lab specimens following established standards and procedures.
• Complete DACODS.
• Assist with IOP assessments (e.g., Biopsychosocial, Intakes).
• Help implement program changes.
• Collect and analyze program evaluation and client feedback; compile program evaluation results and metrics.
• Coordinate on- and off-site events (e.g., tours, lectures, etc.).
• Event and meeting management duties as assigned.
• Monitor quality assurance in accordance with the organization's policies and procedures, and applicable laws and regulations, making suggestions for improvement.
• Maintain strict confidentiality, HIPAA, and 42CFR Part 2 compliance.
• Other duties may be assigned.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Standing, sitting, bending, reaching, climbing stairs, typing, speaking, hearing, seeing.
• Exposure to a clinical and medical environment.
• Must be able to lift up to 15 pounds.
• Driving in all weather conditions.

This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.