Program Coordinator (PC I, PC II, PC III)
Shift: mid shift 9:00 AM to 9:30 PM
Essential Job Functions
Milieu Management
- Maintain daily program structure by following the established schedule
- Complete observation rounds and safety checks as ordered by physician
- Support patients with de-escalation and implementation of coping skills per treatment plan
- Conduct room and luggage searches
- Supervise fresh air breaks and mindful movement exposures
- Provide ongoing bathroom monitoring
- Obtain and document patient vital signs, weights, and urine specific gravity (as applicable by location/program)
Group Facilitation
- Participate in facilitation of therapeutic groups
- Complete required EHR documentation related to group facilitation
- Support group-based social activities and meal outings
Meal Support
- Participate in all meals and snacks with patients
- Provide meal support using coaching and skills aligned with the treatment team
- Complete timely and accurate meal‑related documentation
- Support dietitians in preparation for Nutrition and Cooking Groups
- Ensure adherence to individualized meal plans and allergy‑safety protocols
- Support restaurant outings as needed
Administrative & Operational Support
- Complete required documentation in compliance with organizational and regulatory standards, including patient observations, meals, and shift‑related events
- Provide patient transportation for medical appointments (as applicable by location/program)
- Support additional transportation needs including outings, grocery procurement, or other facility needs
- Assist with food procurement as needed (may occur weekly)
- Distribute mail and packages daily
Position Expectations (All Levels)
All Program Coordinators Must
- Be willing and able to work at all ERC Pathlight local sites as assigned
- Be compliant with certification and regulatory requirements for each practice location
- Maintain a flexible schedule to meet organizational staffing needs
- Be available to work weekends and holidays as required
- Be available to work on‑call shifts based on business needs and in accordance with applicable federal, state, and local labor laws
Must Haves
Program Coordinator I
- High School Diploma or GED – Required
- Entry‑level role (no prior direct patient care experience required unless required by state regulation) – Required
- Valid driver's license with safe driving record (required only at locations operating company vehicles or requiring driving on behalf of the company) – Required
- Washington teammates must hold a state credential (may be pending at time of hire) – Required
- ServSafe certification may be required depending on state and local licensing regulations – Required
- Teammates working in a Colorado Residential Child Care facility (RCCF) must:
- be at least twenty‑one (21) years of age or
- be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty‑one (21) years of age
- Mental Health/Psych Tech, CAN – Preferred
Program Coordinator II
- High School Diploma or GED – Required
- Minimum of one (1) year of direct patient care experience – Required
- Valid driver's license with safe driving record (required only at locations operating company vehicles or requiring driving on behalf of the company) – Required
- Washington teammates must hold a state credential (may be pending at time of hire)
- ServSafe certification may be required depending on state and local licensing regulations – Required
- Teammates working in a Colorado Residential Child Care facility (RCCF) must:
- be at least twenty‑one (21) years of age or
- be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty‑one (21) years of age
- Mental Health/Psych Tech, CNA – Preferred
Program Coordinator III
- Bachelor’s Degree in Behavioral Health or related field – Required
- Minimum of six (6) months of experience in a behavioral health or related field – Required
- Valid driver's license with safe driving record (required only at locations operating company vehicles or requiring driving on behalf of the company) – Required
- Washington teammates must hold a state credential (may be pending at time of hire) – Required
- ServSafe certification may be required depending on state and local licensing regulations – Required
- Teammates working in a Colorado Residential Child Care facility (RCCF) must:
- be at least twenty‑one (21) years of age or
- be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty‑one (21) years of age
- Mental Health/Psych Tech, CAN – Preferred
Compensation Range
Colorado pay range: $21.47 - $28 USD
Benefits
We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.
We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home.
When you thrive, you can do your best work. And your best work changes lives.