Program Coordinator

AMOpportunities; Chicago (IL); Remote; USD 45,000 - 50,000; Full time

Job summary

AMOpportunities is seeking a Program Coordinator to manage operations and relationships for international medical students and US school partners. This remote position requires strong communication skills and experience in healthcare education. The role includes liaising with physicians, ensuring program quality, and maintaining compliance with medical facilities. Join a growing company that champions diversity and offers a supportive work environment.

Benefits

Comprehensive benefits including Medical, Dental, Vision

401k and Student Loan Repayment

Performance-based career growth

Supportive, growth-oriented work environment

Work/life balance

Qualifications

• Experience communicating with medical professionals and healthcare.
• Interest in healthcare or medical education.
• Experience managing multiple tasks.

Responsibilities

• Act as a liaison with physicians and administrators to ensure program quality.
• Responsible for administrative functions including program creation and maintenance.
• Ensure compliance with clinics and hospitals.

Skills

Communication

Organizational Skills

Problem-Solving

Active Listening

Adaptability

Self-Starter

Education

Bachelor’s Degree

Three Years Relevant Experience

Tools

Microsoft Office

CRM Software

Slack

Trello

Hubspot

Job description

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Who we are:
AMOpportunities is the pioneer of CTaaS, Clinical-Training-as-a-Service, and the preferred clinical training provider for healthcare trainees worldwide. Our platform provides a comprehensive solution to clinical training capacity and access issues. Through our software and services, hospitals can earn revenue and attract new talent without expending additional resources. Educational institutions can benefit from our software and services too, with guaranteed U.S. training that meets their curriculum requirements and allows for expanded student enrollment.

The creation of this unique software and our services is inspired by the growing global shortages of healthcare professionals. We’re changing the future by providing a learning model that empowers healthcare trainees to learn and work anywhere. Over 3,200 medical trainees have benefited from our 250+ clinical experiences. We’re breaking down traditional borders and building the future of healthcare education.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application.

About the position:
The Program Coordinator will play a vital role in the operations and relationship management of programs for our international medical students and graduates as well as our US school partners. This position will act as a liaison with physicians and their administrators to ensure program quality, document collection, and vetting of eligibility requirements. They are responsible for all essential administrative functions, including program creation and maintenance, to ensure all program information is correct and updated on AMO’s platform. This position will also ensure compliance with clinics, hospitals, and/or medical facilities, including supporting the screening of immunization requirements, student documents, and other program documents to ensure all standards are met.

While this position can be fully remote, we are looking for candidates residing in Illinois, Ohio, Michigan, Indiana, New York, Florida, Minnesota, Pennsylvania, or Alabama only.

Essential Functions:

• This role requires calling physicians and their teams on the phone or via video conferencing.
• Writing strategic emails that hold weight. Content must be engaging to prospective and/or current preceptors.
• Building and maintaining good relationships with preceptors and administrators to ensure customer satisfaction and success.
• Developing an understanding of preceptor and/or student challenges and demonstrating a positive, proactive, solution-based approach to resolving and/or anticipating challenges.
• Collaborating closely and developing strong working relationships with other AMO team members.
• Composing compelling program copy and content that reflects our students’ needs.
• Coordinating documents – reviewing, organizing, and confirming documents submitted by medical trainees.
• Credentialing of physicians and medical professionals to ensure compliance with licensing boards and certifications.
• Growing and maintaining knowledge of healthcare, medical education, and our evolving products and services.
• Supporting onboarding and re-onboarding of programs onto AMO’s platform.
• Collaborating on department projects aimed at streamlining processes, engaging our audience, and fulfilling data-driven goals and KPIs.
• Other duties as assigned.

Skills:

• Strong communication skills across verbal and written channels.
• Ability to upsell and present new offerings persuasively.
• Active listening skills to absorb and question information effectively.
• Adaptability to change in a dynamic workplace.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.
• Ability to identify leads for new business.
• Self-starter with goal-setting and achievement capabilities without supervision.
• Problem-solving skills with a high sense of urgency and self-confidence.
• Understanding of partner’s needs, culture, and objectives.

Education & Experience:

• Experience communicating with medical professionals and healthcare experience (clinical or medical education).
• Interest in healthcare or medical education.
• Experience managing multiple tasks.
• Bachelor’s degree or minimum of three years of relevant experience.

Bonus:

• Proficiency in Microsoft Office.
• Experience with CRM software, Slack, Trello, and Hubspot is a plus.

What You Gain:

• Competitive salary of $45,000 to $50,000 annually.
• Comprehensive benefits including Medical, Dental, Vision, 401k, Student Loan Repayment, and Commuter Benefits.
• Supportive, growth-oriented work environment.
• Performance-based career growth.
• Opportunity to be part of a rapidly growing education tech company.
• Work/life balance.

Equal Opportunity Employer: We champion diversity, inclusion, and accessibility. We are committed to providing a workplace free of discrimination and harassment, prohibiting discrimination based on disability, gender identity, pregnancy, sexual orientation, race, religion, age, HIV status, military service, or any other protected status under law.

COVID-19 Notice: Our roles are remote with options to work in-office following local health guidelines. We are managing our business remotely during the pandemic.