Program Coordinator

Hope-Haven-of-Northeast-Georgia,-Inc; Athens (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Hope Haven of Northeast Georgia Inc. is seeking a Community Access Group (CAG) Program Coordinator to oversee community-based services for adults with disabilities. The role emphasizes supervision of staff, program compliance, and coordination of case management across all CAG activities.

You will ensure services meet regulatory requirements, develop resources for persons served and families, and foster community integration while maximizing billing and maintaining strong community partnerships.

Qualifications

• B.S. or B.A. in Psychology, Sociology, Social Work, Education, or closely related field preferred.
• Supervisory experience.
• Experience with IDD population or specialized training.
• Valid Driver’s License and Vehicle Liability Insurance.
• Acceptable Motor Vehicle and Criminal Records reports.
• Pre-Employment Drug Screen
• TB screen
• Office Hours: Monday-Friday 8am-4pm

Responsibilities

• Oversee and manage the Community Access Group (CAG) services and supervise staff.
• Ensure program components meet Federal, DBHDD, CARF, and agency requirements.
• Coordinate case management and records for all persons served in CAG programs.
• Develop and implement community integration activities and volunteer opportunities.
• Monitor program outcomes and participate in CQI-RM activities.
• Perform administrative tasks and represent the program with partner agencies.

Skills

Supervisory experience

IDD population experience

Case management

Driver’s license

Education

B.S./B.A. in Psychology/Sociology/Social Work/Education or closely related field

Job description

Hope Haven of Northeast Georgia Inc.

POSITIONTITLE: Community Access Group (CAG) ProgramCoordinator

CLASSIFICATIONS: This position is an administrative, full-time position. This position is salary andFLSA non-exempt.

REPORTS TO: Executive Director

PRIMARY PURPOSE: The primary duty is to oversee and manage the community-basedservices at Hope Haven: Community Access Group (CAG) Services for adults withdevelopmental disabilities. This position provides human services and casemanagement across all the community-based programs. This position isprincipally responsible for supervision, program compliance and management,development of persons served, volunteer and community integrationopportunities, ensuring that billing for services is maximized, communitynetworking, and being a liaison between persons served and staff and betweendirect support and administrative staff. This position oversees CAG Services byincreasing opportunities for adults with developmental disabilities toparticipate in activities both in the community and at the facility.

PRINCIPAL ACCOUNTABILITIES: This position is accountable to theindividuals that we support and their representatives, direct support staff,other administrative staff, and community partners.

JOBRESPONSIBILITIES:

PROGRAMMANAGEMENT

50%

• Ensure that all Case Coordinators and Direct Support Professionals working in the CAG program receive initial and ongoing/annual coaching and training consistent with Hope Haven’s mission, core values as well as all state/regulatory requirements.
• Provides all supervision, performance evaluation and monitoring, and disciplinary actions for all assigned staff.
• Ensures that all program components meet all Federal, DBHDD, Regional Office, CARF, and agency P&P contract/waiver requirements.
• Arranges, leads, and participates in regular CAG programming staff meetings and ensures that minutes are taken and filed.
• Arranges and provides adequate program coverage at all times. (If necessary)
• Adheres to the programmatic and philosophical concepts in the provision of services.
• Assures that case coordinators and lead DSPs provide all necessary case management functions and provides this in their absence.
• Participates in planning processes and develops resources to ensure needed services for persons served and their families.
• Ensures and provides necessary orientation and facilitates Inservice training requirements for staff to promote their skill development.
• Acts as a primary resource person for staff to ensure the provision of the best possible service.

CASEMANAGEMENT AND RECORDS MANAGEMENT

25%

• Provides oversight of case management for all persons served in the programs and maintains and follows record keeping requirements.
• Provides linkages of assigned persons served to other agencies by identifying needed services and supports.
• Ensures acceptable record keeping system and procedures necessary for all required reports and records for the CAG services.
• Facilitates outcomes by determining salient factors impacting persons served wellbeing and communicating them to appropriate individuals.
• Confers with other staff members and therapeutic disciplines in difficult cases to agree upon service delivery.
• Coordinatesservices, makes referrals, and follows up with other agencies as needed.
• Follows all requirements regarding record keeping including DBHDD, CARF, and agency P&P.
• Submits and completes all required records, reports, notes, and other written data in a timely manner.
• Participates in the development and implementation of CQI-RM activities and requirements.

COMMUNITYINTEGRATION

10%

Responsible for maximizing volunteer and integration opportunities for the people served, as well as developing quality facility activities.

CommunityIntegration Activities:

• Continuouslydevelops, seeks, and implements individual community sites to provide a varietyof volunteer and integration opportunities to accommodate persons servedchoices and needs that facilitates their growth and assures work sites aresafe, clean, and accessible.
• Overseesdevelopment of community activities calendars.
• Continuouslydevelops, seeks, and implements facility activities to accommodate personsserved choices and needs that facilitate their growth.
• Ensurestransportation is available for persons served when necessary for activities,trips, or employment.

PROGRAMOUTCOMES

10%

• Responsible for development, implementation, and evaluation of program outcomes.
• Stays knowledgeable and keeps abreast ofprogram outcome measures relative to position responsibilities and programareas.
• Develops, implements, monitors, compiles, and evaluates results and outcomes.
• Responds appropriately to persons servedsatisfaction data to most effectively meet needs and requests.

ADMINTEAM RESPONSIBILITIES

5%

• Reports accidents/incidents/seizuresclearly and accurately within 24 hours of occurrence.
• Providesleadership in administrative functions and other tasks in coordination withmanagement team members.
• Participates inpublic relations activities and works with other agencies and groups asrequested to provide presentations, speeches, etc. on behalf of Hope Haven.
• Staysknowledgeable of outcome measures relative to position responsibilitiesand program areas in order to facilitate planned outcomes.
• Attends individual’s activitieswhen requested (i.e., social events, etc.)
• Attends administrative teammeetings.
• Completes additional tasks asneeded.

ESSENTIALFUNCTIONS AND PHYSICAL REQUIREMENTS:

(Reasonableaccommodations will be made if necessary):

Abilityto use computer system and office telephone system

Musthave safe reliable transportation to get to work site as well as to transportindividuals to appointments and community activities

Ability/meansto communicate/document important information

Abilityto maneuver steps and other barriers to some homes

Abilityto assist with personal care tasks

Abilityto perform CPR and First Aid

Abilityto perform Safety-Care Crisis Prevention Training Techniques

Abilityand willingness to lift up to 100 lbs. at least 4 times per day with adaptiveequipment (e.g., when providing personal care to individuals or moving contractwork)

Abilityand willingness to move fully loaded work pallets and skids using adaptiveequipment Ability and willingness to assist in lifting and transferring peopleup to 200 lbs.

Abilityand willingness to work in an open environment with noise, dirt, and fumes.

Abilityto hear, see, and communicate verbally within a level of basic understanding.

Casemanagement and record keeping experience

Serviceplan and program outcome development, implementation, and evaluation.

Vocationaltraining

Behaviormodification, Assessment, and evaluation of individual needs

MINIMUMQUALIFICATIONS:

B.S.or B.A. in Psychology, Sociology, Social Work, Education, or closely relatedfield preferred, may be waived with experience

Supervisorexperience

Experiencewith IDD population or specialized training

ValidDriver’s License and Vehicle Liability Insurance

AcceptableMotor Vehicle and Criminal Records reports

Pre-EmploymentDrug Screen

TBscreen

Reliablepersonal transportation

OfficeHours: Monday-Friday 8am-4pm