Program Compliance Coordinator

Texas Health and Human Services; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Become a vital member of the Texas Health and Human Services Commission as a Program Specialist VI. This role involves overseeing compliance at state-supported living centers, ensuring adherence to DOJ requirements, and engaging with SSLC staff. The position encourages professional growth and offers extensive benefits, including telework opportunities, monthly pay reflected by the established salary range, and thoughtful accommodations for diverse applicants.

Benefits

100% paid employee health insurance

Defined benefit pension plan

Generous time off benefits

Career advancement opportunities

Qualifications

• Bachelor’s degree with ICF-IID experience or Associate’s degree with three years of ICF-IID experience.
• Experience in report writing, compliance evaluation, and program assessment is preferred.

Responsibilities

• Monitor performance of centers regarding DOJSA and ICF-IID regulations.
• Track and assist with completing State Review recommendations.
• Travel for monitoring and technical assistance.

Skills

Statistical analysis

Program planning

Management

Education

Bachelor’s degree

Associate’s degree

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement, and more. Explore more details on the Benefits of Working at HHS webpage.

Position Details

Functional Title: Program Compliance Coordinator

Job Title: Program Specialist VI

Agency: Health & Human Services Commission

Department: Settlement Agreement Compliance

Posting Number: 6351

Closing Date: 06/26/2025

Salary Range: $5,098.66 - $8,304.83

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 35%

Full/Part Time: Full time

Location: Austin, 909 W 45th St #634 BLDG 4

Job Description

The Program Compliance Coordinator (PCC) reports to the Compliance Manager and is part of the Quality Improvement team at the State Supported Living Center (SSLC) state office. The position is based anywhere in Texas with routine reporting to the headquarters. It involves travel to SSLCs to monitor compliance with the Department of Justice Settlement Agreement (DOJSA), ICF-IID Conditions of Participation, and State Review findings. The PCC tracks recommendations, assists with development of improvement plans, and provides technical assistance to SSLC staff. There are four PCCs on the team.

Essential Job Functions

1. Attend work regularly, may require specific or rotating shifts, overtime, and serve on an on-call schedule.
2. Monitor and report on centers’ performance regarding DOJSA, ICF-IID regulations, and quality assurance measures.
3. Track and assist in completing State Review recommendations, providing progress reports to leadership.
4. Support SSLC staff and the state office in maintaining compliance and developing improvement plans.
5. Travel to SSLCs for monitoring and technical assistance.
6. Participate in meetings such as operational, QI, and other relevant meetings.
7. Perform other duties including supporting disaster response and Continuity of Operations (COOP) activities, possibly involving shift changes.

Knowledge, Skills, and Abilities

Knowledge of laws, public administration, management, statistical analysis, and program planning; ability to analyze facts, devise solutions, develop policies, and communicate effectively; capable of supervising others.

Qualifications

• Bachelor’s degree with at least one year of ICF-IID experience or Associate’s degree with three years of ICF-IID experience.
• Experience in report writing, compliance evaluation, and program assessment is preferred.

Additional Information

Flexibility in work hours, overtime, extended hours, and rotating on-call schedule required. Military veterans and active-duty personnel are encouraged to apply. Reasonable accommodations are available for qualified individuals with disabilities. Applicants may need to pass background checks and must bring I-9 documentation on the first day. The position may be eligible for telework according to state policies.