Program Associate $15/hour

Food-Bank-of-Eastern-Michigan; Flint (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

The Food Bank of Eastern Michigan is seeking a Program Associate to assist with the day-to-day operations of all children’s programs. You will work closely with the Manager to ensure projects are maintained with accuracy, timeliness, and future growth, while delivering superior service to internal teams and stakeholders.

Key duties include data entry, site coordination, grant data collection, and training support for new programs.

Qualifications

• Must be highly organized with strong time management and attention to detail.
• Excellent written and verbal communication with diverse stakeholders.
• Background check required.
• Customer service or human services experience preferred.

Responsibilities

• Assist day-to-day operations of children’s programs.
• Coordinate with Manager to maintain and grow programs.
• Collect data for applications and grants.
• Support in setting up and training new programs.
• Monitor program sites and ensure compliance with requirements.
• Track monthly program reporting.

Skills

Organization

Time management

Interpersonal communication

Detail oriented

Self-starter

Data entry

Education

High school diploma / GED / equivalent

2 years post high school education preferred

Valid driver’s license and insurance

Job description

The Food Bank of Eastern Michigan serves as a common solicitor, storehouse and distributor of food on behalf of its Partner Agencies which are non‑profit, charitable organizations serving those in need.

Today the Food Bank of Eastern Michigan provides over 40 million pounds of food each year to those in need through more than 700 partner agencies. Partner Agencies consist of local soup kitchens, shelters, and food pantries who strive to feed the more than 300,000 people in eastern Michigan who are food insecure. The excellent relationships established within the Food Bank’s 22 county service area and throughout the state has allowed for numerous programs and initiatives to help fight hunger.

Job Description

JOB SUMMARY
The Program Associate will assist with the day-to-day operations of all children’s programs. Associate will work closely with the Manager ensure all projects and programs are maintained and completed with accuracy, timeliness and future growth and ensure superior customer service to all internal team members and other stakeholders of the organization. All activities will support the organization’s mission, culture and strategic plan objectives.

ESSENTIAL FUNCTIONS

• Create and maintain a positive work environment in alignment with the Company core values.
• Complete data entry assignments in a timely and accurate manner
• Work with Coordinators and Manager to help identify potential program sites
• Assist in collecting data for applications / grants
• Assist in set up and training new programs
• Assist in monitoring program sites according to Food Bank requirements
• Track program reporting, including monthly reports
• Provide coverage at locations serving food to students
• Provide support for special initiatives as assigned
• Work effectively with stakeholders from diverse populations, revealing sensitivity, understanding and acceptance of others.

OTHER DUTIES AND RESPONSIBILITIES

• Various administrative duties such as calling sites, making copies, filing, data entry, folding brochures, creating fliers and special monthly reminders for sites
• Other duties as assigned

Qualifications

EDUCATION

• High school diploma, GED, or equivalent required
• 2 years post High School educations preferred
• Valid Driver’s license, good driving record and proof of insurance required

WORK EXPERIENCE

• Minimum one year of customer contact/customer service or human services experience preferred

KNOWLEDGE, SKILLS, ABILITIES

• Must be extremely organized and detail-orientated with strong project and time management skills
• Exceptional written, verbal and interpersonal communications skills
• Solid judgment with high standards of accuracy, responsiveness, integrity and discretion
• Must be a motivated self-starter with positive attitude
• Ability to work well under deadlines and in high-pressure situations
• Ability to define and manage several projects simultaneously and have great follow-up skills
• Must be able to successfully pass a backgrounding screening

Additional Information

WORKING CONDITIONS

Normal office environment with potential need to travel throughout service area. There will be extended periods of driving, sitting, standing and/or bending; listening, talking and/or visual concentration; writing and/or computer use.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The Food Bank of Eastern Michigan is an Equal Opportunity Employer.

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