Program Assistant, Van Cortlandt, Bronx

Westhab Inc.; New York (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

Westhab seeks a Program Assistant to support the Emergency Housing Apartment Program (EHAP) operations in the Bronx. You will handle census data, greet visitors, and provide clerical support to a busy residential services team.

This full-time role requires an associates degree (or equivalent) and at least two years in customer service or clerical work; Spanish fluency is a plus. You will work Monday through Friday, 9:00 AM to 5:00 PM.

Qualifications

• Associates degree preferred and at least 2 years’ experience in customer service or clerical related position.
• Must have strong word processing skills; ability to learn new databases with ease; excellent oral and written communication; pleasant disposition; good customer service skills.
• Fluency in Spanish is highly desirable.

Responsibilities

• Manages, tracks, and reports facility census.
• Greets all residents and visitors and directs them appropriately.
• Maintains records and prepares reports for census management and statistics.
• Handles correspondence and assists with ordering office supplies.
• Coordinates donation deliveries and maintains donation wishlist.
• Performs general administrative duties and manages phones, faxes, copies, and room reservations.
• Updates office bulletin boards weekly with opportunities and apartment listings.
• Other duties as assigned.

Skills

Customer service

Clerical work

Word processing

Data entry

Written communication

Education

Associates degree

Tools

HMIS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Adm. Support The Bronx, NY, US

3 days ago Requisition ID: 3286

Salary Range: $16.48 To $21.98 Hourly

JOB DESCRIPTION

Program Assistant

Emergency Housing Apartment Program (EHAP)

FLSA: Non-Exempt

LOCATION: Bronx, NY

SALARY: $38000.00 - $42000.00 Annual

REPORTS TO: Service Coordinator

SUMMARY

Westhab seeks a program assistant to support the operation of the Emergency Housing

DUTIES & RESPONSIBILITIES

• Manages, tracks, and reports facility census.
• Ensures accessibility to program staff by continuous knowledge of their whereabouts.
• Maintains demographic and other needed information regarding residents for use in census management and statistical reporting through ClientTrack HMIS and other databases.
• Greets all residents and visitors reporting to administration and directs them appropriately.
• Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
• Ensures all correspondence is handled appropriately.
• Assists with ordering office supplies and maintaining office inventory.
• Provides administrative support to facilities staff as directed.
• Coordinates donation deliveries and maintains donation "wish list" of needed items
• Performs administrative duties such as typing reports, letters, memos, and flyers.
• Handles phones, faxes, copies, scans, and reservations for meeting rooms.
• Ensure the office bulletin boards are updated with employment/training opportunities and apartment listings on a weekly basis
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS

Associates degree preferred and at least 2 years’ experience in customer service or clerical related position. Must have strong word processing skills; ability to learn new databases with ease; excellent oral and written communication; pleasant disposition; good customer service skills. Fluency in Spanish is highly desirable.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.

(EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA)

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Monday - Friday 9:00 AM - 5:00 PM

Full Time - 35 hour work week