Program Assistant, Emergency Housing Ops - Bronx

Westhab Inc.

New York (NY)

On-site

USD 38,000 - 42,000

Full time

14 days+

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Job summary

Westhab seeks a Program Assistant to support the Emergency Housing Apartment Program (EHAP) operations in the Bronx. You will handle census data, greet visitors, and provide clerical support to a busy residential services team.

This full-time role requires an associates degree (or equivalent) and at least two years in customer service or clerical work; Spanish fluency is a plus. You will work Monday through Friday, 9:00 AM to 5:00 PM.

Qualifications

Associates degree preferred and at least 2 years’ experience in customer service or clerical related position.
Must have strong word processing skills; ability to learn new databases with ease; excellent oral and written communication; pleasant disposition; good customer service skills.
Fluency in Spanish is highly desirable.

Responsibilities

Manages, tracks, and reports facility census.
Greets all residents and visitors and directs them appropriately.
Maintains records and prepares reports for census management and statistics.
Handles correspondence and assists with ordering office supplies.
Coordinates donation deliveries and maintains donation wishlist.
Performs general administrative duties and manages phones, faxes, copies, and room reservations.
Updates office bulletin boards weekly with opportunities and apartment listings.
Other duties as assigned.