Program Assistant ( Up to 25 hours per week)

Town of Natick; Natick (MA); On-site; USD 31,684 - 33,062; Part time

Job summary

The Town of Natick is seeking a Program Assistant for its Community Services Department. This role involves engaging with older adults, assisting with the planning, coordination, and delivery of various social, recreational, and wellness events.

The ideal candidate will possess strong technical, organizational, and attention-to-detail skills. Duties include developing activities, facilitating programs, and maintaining event documentation. The position offers a part-time schedule of up to 25 hours a week with a competitive hourly wage.

Qualifications

• Experience in assisting with planning, organizing, and implementing programs or events.
• Ability to engage with older adults.
• CPR and First Aid certification or ability to obtain within 3 months.

Responsibilities

• Assist with planning and delivery of events.
• Facilitate hybrid programs on Zoom and other platforms.
• Maintain accurate attendance and program documentation.
• Support instructors and volunteers in events.

Skills

Technical skills

Organizational skills

Attention to detail

Education

Associate's Degree

Job description

Natick Community Services - Council on Aging & Human Services

Program Assistant

We are looking for a Program Assistant with excellent technical, organizational and attention-to-detail skills to join our team. Our ideal candidate will be able to engage easily with older adults and be responsible for assisting with the planning, coordination and delivery of social, recreational, wellness and special events.

Work Schedule

Monday through Thursday, 9:00 a.m. to 3:30 p.m., with a 30-minute unpaid lunch break. Total work hours are up to 25 per week.

Compensation

Starting pay is $23.00 to $24.00 per hour depending on experience and qualifications.

Essential Functions

• Help develop and implement a variety of activities and programs; social, educational, recreational, arts/crafts, wellness, and special events.
• Facilitate hybrid programs on Zoom and other online platforms.
• Enter data into the registration software system.
• Assist in scheduling, organizing, and facilitating classes or events.
• Support instructors/volunteers delivering programs, including helping with set up/breakdown of events.
• Assist with bi-monthly luncheons including set up, serving, clean up and interacting with participants.
• Accept and consider program feedback, comments and ideas from participants.
• Monitor programs held off site, as needed.
• Answer phone calls and inquiries from vendors, instructors and participants.
• Provide support for program activities, such as preparing materials and resources.
• Gather feedback from participants in a variety of ways.
• Perform industry research to stay up-to-date with best practices and inform the development and enhancement of programs.
• Maintain accurate records, attendance, program registration, sign in sheets, supply inventories and event documentation.
• Other duties as needed to run programs.

Education and Experience

Associate’s Degree and two years of experience in assisting with the planning, organizing and implementation of programs or events. A combination of education, training and experience that provides the required knowledge, skills and abilities to perform the essential functions of the job is acceptable.

Special Requirements

• CPR and First Aid certified, or ability to obtain within 3 months of hire.
• Must be able to pass a CORI Check.

EOE