Program Assistant, TRIO Student Support Services

St. Louis Community College; Bridgeton (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Louis Community College is seeking a Program Assistant for the TRIO department. The role provides clerical, administrative, and project support, maintaining student files and TRIO records, and assisting with grants compliance.

The position requires a High School Diploma and at least 3 years of relevant experience, with flexibility to work some evenings and weekends. An Associate's Degree is preferred.

Qualifications

• High School Diploma required.
• At least three (3) years of work experience including experience with programs similar to TRIO.
• Must be flexible in work hours to include some evening and weekends.
• Associate's Degree preferred.

Responsibilities

• Enter data into Blumen, create and maintain student files, and compile information for reports and grant compliance documents.
• Facilitate TRIO orientations and assist students with eligibility, application, orientation, and intake processes.
• Review and track department expenditures, submit requisitions, purchases, and assist with budget reconciliation.
• Provide department support through product ordering using Banner and manage office supply inventory.
• Develop and update office manuals, handbooks, forms, and flyers.
• Prepare timesheets for part-time and student workers for manager approval.

Skills

Data entry

Office administration

Customer service

Record keeping

Scheduling

Education

High School Diploma

Associate's Degree preferred

Tools

Blumen

Banner

Job description

Position Summary

The TRIO Program Assistant is responsible for providing clerical, administrative, and project support to the TRIO department. They maintain a current knowledge of appropriate TRIO policies, processes, and procedures to assure efficiency and integrity of the office. They maintain student files as well as records of student and program services. The Program Assistant also manages Blumen data entry, oversees front desk operations, tracks data, submits requisitions, tracks expenditures, schedules appointments, orders supplies and equipment, processes the mail, answers the phone, compiles information for reports, and provides information about TRIO student programs and events.

Primary Duties Performed

• Enter data into Blumen, create and maintain student files. Compile information for reports and maintain accurate record of student contacts and program services, A21s and other documents necessary for grant compliance.
• Facilitate TRIO orientations. Answer questions about TRIO eligibility and help students navigate the application, orientation and intake process.
• Review and track all expenditures related to the department's budget, submit and track requisitions and purchases, assist with budget reconciliation.
• Provide department support through product ordering. Manage office supply orders in Banner and track delivery of orders. Manage storage and inventory of all items.
• Manage the development and updating of all office manuals, handbooks, forms, and flyers.
• Prepare bi-weekly Classified, part-time and Student Workers timesheets for manager's approval.
• Books rooms, transportation, lodging, and orders meals for TRIO events.
• Serve as first contact with students, district, and community partners, maintains office coverage, schedules appointments, and manages office email account.
• Develops and facilitates trainings for student workers and TRIO staff.
• Works with manager, and lab supervisor to oversee workflow of student workers.
• Assists in the coordination, and completion of special projects as requested.
• Attend staff and division meetings and training.
• Perform all duties and maintain all standards in accordance with college policies, procedures, and TRIO grant regulations.
• Perform other duties as assigned.

Qualifications/Experience

• High School Diploma required.
• At least three (3) years of work experience including experience working with programs similar to TRIO.
• Must be flexible in work hours to include some evening and weekends.
• Associate's Degree preferred.

Working Conditions

• Flexible hours
• Shared, interactive learning environment.
• Some travel to partner schools is required.

Physical Requirements

Some physical lifting, bending, pulling, standing on stepstools, walking throughout the campus will be required.