Program Assistant - Transportation Services (Pullman, WA)

wsu; Pullman (WA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

paid sick and vacation leave

paid holidays

medical, dental, life and disability保险

Job summary

Washington State University's Transportation Services is seeking a Program Assistant to serve as the primary customer service contact, addressing inquiries and supporting daily operations on the Pullman campus.

The role involves cash handling, Parking Management Assistance, and creating written communications while maintaining department records. This is a full-time, on-site, 12-month position within the Finance & Operations area.

Qualifications

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
• Experience in customer service and cash handling preferred.

Responsibilities

• Serve as primary customer service contact for Transportation Services.
• Handle inquiries and cash transactions for Parking Management.
• Prepare written communications and maintain department records.

Skills

Customer service

Cash handling

Clerical work

Communication

Education

High School Diploma or equivalent

Job description

Online Application Deadline

Online applications must be received before 11:59pm on: September 20, 2026

Available Titles

107M-YN_CS_NPS - Program Assistant

Business Title

Program Assistant | Transportation Services (Pullman, WA)

Employee Type

Classified

Position Details

Washington State University's Public Service and Transportation Services Department are now accepting applications for a Program Assistant. As a Program Assistant you will serve as primary point of customer service contact for Transportation Services, including answering inquiries, cash handling and Parking Management Assistance. The work requires knowledge and experience specific to the Transportation Services on the WSU Pullman campus. The incumbent will compose written communications, and establish and maintain records relating to department operations.

Monthly Salary: $3,565.00 to $4,746.00 | Range 39 | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 .

In accordance with RCW 49.58.110 , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Additional Information

This is a full time ( 100% FTE), permanent position. This position is overtime eligible. This is an on-site/in-person position located on the WSU campus in Pullman, WA.

Benefits

• paid sick and vacation leave
• paid holidays
• medical, dental, life and disability insurance package for employees and dependents
• retirement
• deferred compensation, optional supplemental retirement accounts
• training and development
• employee tuition waiver

Required Qualifications

High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

Position Sponsorship Eligibility

Not eligible for work visa sponsorship

Area/College

Finance & Operations

Department Name

Transportation Services

Location

Pullman WA

Time Type

Full time

Position Term

12 Month

Equal Opportunity & Accommodations

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail] .

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service

Background Check

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.