Program Assistant, Trafficking Services & Outreach

U.S. Committee for Refugees and Immigrants (USCRI); Arlington (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Committee for Refugees and Immigrants (USCRI) in Arlington, VA is seeking a Program Assistant to provide key support for TVAP and Aspire programs.

You will act as a front-line contact, coordinate referrals, and help manage daily operations across a multi-regional network of service providers. The role emphasizes trauma-informed, person-centered care, data collection, and collaboration with program staff and partners.

Qualifications

• Bachelor’s degree (health/social services, intl affairs, immigration policy) or an Associate degree with 2+ years of related experience.
• Experience serving victims of trafficking or immigrant populations is preferred.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel) is required.
• Spanish language ability is strongly preferred.
• Ability to travel domestically as required.
• Ability to work both independently and as part of a team and meet deadlines.

Responsibilities

• Serve as first point of contact and manage the USCRI 1-800 line and network email.
• Coordinate service referrals from providers, resettlement agencies, survivors, attorneys, and stakeholders.
• Connect referrals to appropriate service providers and support program operations.
• Assist with data collection, analysis, and reporting of program outcomes.
• Support creation and maintenance of program documentation and policies.
• Participate in meetings and trainings related to TVAP/Aspire and assist with presentations.

Skills

Interpersonal skills

Teamwork

Communication

MS Office proficiency

Education

Bachelor’s degree in health and social services or international affairs/immigration policy

Associate degree + 2 years relevant experience

Tools

Microsoft Office

Job description

U.S. Committee for Refugees and Immigrants (USCRI) in Arlington, VA is seeking a Program Assistant to provide key support for TVAP and Aspire programs.

You will act as a front-line contact, coordinate referrals, and help manage daily operations across a multi-regional network of service providers. The role emphasizes trauma-informed, person-centered care, data collection, and collaboration with program staff and partners.